Pengaruh Kualitas Pelayanan Terhadap Kepuasan Anggota Koperasi Serba Usaha (K…

ABSTRACT This study aims to determine of service quality, determine the satisfaction of members of the Rejosari multi-purpose cooperative (KSU), analyze the effect of service quality on the satisfaction of members of the Rejosari multi-purpose cooperative (KSU) in Tenayan Raya District, Pekanbaru City. The number of samples in this study were 76 respondents,the sampling method used was purposi…