This study aims to see and know the direct and indirect effects of the Service Marketing Mix on Indihome Customer Satisfaction and Decision in Siak Regency. The population in this study are consumers / tenants who subscribe to Indihome products in Siak Regency in 2018 with a population of 145 people. This was obtained from subscription data at PT. Telkom Siak, while the data obtained are 85 dis…