Analisis Pengaruh Kualitas Layanan Internal (Intqual) Terhadap Bisnis Perform…

The study was conducted on Islamic Banking in the city of Pekanbaru, represented by Bank Syariah Mandiri and Bank Muamalat Indonesia in Pekanbaru. The purpose of this study was to compare the level of application Describe and Internal Service Quality and second dimensions -Service reliability and menagement expectation on government-owned Islamic banks and Islamic banks as well as the privately…