Kualitas Pelayanan Pramusaji Di Pepito Restaurant Comforta Hotel Dumai

Service has a major influence on the success of service-based businesses such as hotel. This study aims to determine the level of service quality that was implemented by the hotel. This research was conducted at the Comfotra Hotel, precisely at Pepito restaurant. A restaurant that is located at Jendral Sudirman Street number 58,Dumai city, Riau, 28826. This study used qualititative descriptive …