CD Skripsi
Efektivitas Kinerja Badan Pendapatan Daerah Dalam Meningkatkan Penerimaan Pajak Bumi Dan Bangunan Di Kota Pekanbaru
Performance effectiveness is the effectiveness/ability in carrying out a job in
accordance with the goals that have been set. This study aims to see the
effectiveness of the performance of the Regional Revenue Agency in increasing
land and building tax revenues in Pekanbaru City. In this article, the researcher
uses a qualitative method with a descriptive approach. Researchers use Gibson's
theory where the effectiveness of performance is achieved if it meets the aspects of
productivity, efficiency, satisfaction, adaptation and development. The findings of
this study are the effectiveness of the Regional Revenue Agency's performance in
increasing land and building tax revenues can be seen to be getting better, with
increasing land and building tax revenues every year. Researchers also found
inhibiting factors in implementing the effectiveness of performance, including
land and building tax revenues that have not been stable every year, tax payment
services that have not been optimal and the agency's bad image and lack of
education to the public on the importance of paying taxes, especially land and
building taxes. Overall, the effectiveness of the Regional Revenue Agency's
performance in increasing land and building tax revenues cannot be said to be
good.
Keywords: Performance Effectiveness, Regional Revenue Agency, Land and
Building Tax
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