CD Skripsi
Efektivitas Pelayanan Aplikasi E-Court Di Pengadilan Negeri Pekanbaru
Effectiveness can be said as the result or output of a process that is
pursued through the goals to be achieved, strategies, policies, careful planning,
program preparation and of course requires infrastructure and continuous
monitoring.The purpose of this study is to see whether this application has been
effective in serving the Pekanbaru District Court, and also to find out what the
inhibiting factors are. The type of research used in this research is qualitative
with a descriptive approach. Qualitative research using a descriptive approach
and the data required are primary data and secondary data derived from
observations, interviews and documentation analyzed by researchers so as to
obtain accurate and clear data regarding the effectiveness of e-court application
services at the Pekanbaru District Court. The results of this study indicate that
the effectiveness of the e-court application service at the Pekanbaru District
Court in accordance with the regulations contained in Perma No. 1 of 2019
concerning case administration and court trials electronically has been going
quite well.In terms of objectives, strategies, programs and facilities and
infrastructure it can be said to be good so that these things make this application
can be used in services in the District Court for people who need services in the
judiciary. However, there are still inhibiting factors such as network-related
problems that often disrupt the service in this application. Apart from that, there
is still a lack of information and socialization to the public regarding this
application, so that people still do not know about this application.
Keywords : Service Effectiveness, Electronic Administration, E-Court
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