CD Skripsi

Pengaruh Disiplin Kerja, Komitmen Organisasi Dan Kompetensi Terhadap Kinerja Karyawan Hotel Novotel Pekanbaru

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This study aims to determine the effect of work discipline, organizational behavior and competence on employee performance. This research was conducted at the Novotel Hotel Pekanbaru. The research population in this study was the Novotel Hotel employees as many as 135 people. The research sample was taken as many as 57 people using the Slovin formula with a total sample of 57 people. The data collection method used in this study was a questionnaire about work discipline, organizational behavior and performance competence and then analyzed using multiple linear regression which was processed with the help of SPSS version 20.00 program.
The results of this study are (1) there is a significant effect of work discipline on employee performance. This means that the higher the employee's work discipline, the higher the performance of the Novotel Pekanbaru Hotel employees. (2) there is an effect of organizational commitment on employee performance. This means that the higher the employee's organizational commitment, the higher the performance of the Novotel Pekanbaru Hotel employees. (3) there is an influence of employee competence on the performance of Novotel Hotel employees. This means that the higher the competence of employees, it can improve employee performance. (4) Simultaneously, there is a significant influence between work discipline, organizational commitment, and employee competence on the performance of Novotel Pekanbaru Hotel employees. This means that the performance of hotel employees can be improved through increasing work discipline, organizational commitment and employee competence.
The implication of this research is that it is suggested that the performance of hotel employees can be improved by providing training (in house training) at least once a month with material on work discipline, job prospects, organizational commitment and competencies required in the field of hospitality services.
Keywords: Work Discipline, Organizational Behavior, Employee Competence and Employee Performance

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1702114825

Penerbit

Pekanbaru : Universitas Riau – Fakultas Ekonomi Dan Bisnis – Manajemen., 2022

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1702114825

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MANAJEMEN

Info Detail Spesifik

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Pernyataan Tanggungjawab

DAUS

Versi lain/terkait

Lampiran Berkas

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