CD Skripsi
Perlindungan Hukum Bagi Konsumen Terhadap Pelaku Usaha Depot Air Minum Ditinjau Berdasarkan Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen Di Kota Pekanbaru
ABSTRACT
Law 8 of 1999 on Consumer Protection has guaranteed legal certainty to protect consumers. This research is related to legal protection for consumers against drinking water depots in Pekanbaru City. The development of drinking water depots has an impact on consumer concerns. Therefore, it is necessary to study first, legal protection for consumers of drinking water depots in Pekanbaru City, second, factors inhibiting legal protection for consumers of drinking water depots in Pekanbaru City.
This research is sociological legal research, because it is based on field research by collecting data from interviews, questionnaires and literature studies that have a relationship with problems that use qualitative data analysis so as to produce descriptive data and are concluded with deductive thinking methods.
From the results of the study, it was concluded that, first, legal protection for consumers of drinking water depots in Pekanbaru city has not been maximized as expected by the Consumer Protection Law Number 8 of 1999. Second, the inhibiting factors of consumer protection itself are due to consumers lack of knowledge of their rights that have been regulated in the UUPK, lack of awareness of business actors to maintain the cleanliness and quality of their drinking water, as well as the absence of authority of the Pekanbaru City Health Office and the Pekanbaru City Industry and Trade Office to follow up on drinking water depots that are not in accordance with applicable laws and regulations.
Keywords: Consumer Protection-Drinking Water Depots-Inhibiting Factors.
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