CD Skripsi
Pembatalan Sepihak Oleh Pembeli Dalam Sistem Bayar Ditempat Melalui E-Commerce Di Bidang Pesan Makanan Online Di Kota Pekanbaru
ABSTRACT
E-Commerce is an online buying and selling transaction via the internet. E-commerce can be accessed through a website or through an application. And the various payment methods offered, can be via account transfer, via electronic money and also with the Cash on Delivery (COD) payment system. In its implementation, buying and selling transactions online creates problems. The problem that occurs is the unilateral cancellation made by the buyer to the merchants so that the merchants suffers a loss. The purpose of writing this thesis: First, to find out the arrangements for unilateral cancellation by the buyer in the on-site payment system via e-commerce in the field of online food ordering in the city of Pekanbaru according to the Civil Code. Second, what are the efforts so as not to harm business actors for unilateral cancellations by buyers in the on-site payment system via e-commerce in the field of online food ordering in the city of Pekanbaru.
This type of research used in legal research is sociological legal research. Where, this research takes an approach by looking at legal facts and facts in a society in the city of Pekanbaru. Analysis of the data used is the author to analyze data qualitatively.
The research results show that unilateral cancellations made by buyers cause losses to business actors. This is because the merchants has carried out his obligations but he does not receive payment. According to the Civil Code, merchants can file a lawsuit against buyers who cancel unilaterally. However, the business actor did not file a lawsuit against the buyer. But merchants submit compensation to e-commerce.
Keywords: Unilateral Cancellation – E-Commerce – Cash On Delivery
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