CD Skripsi
Tanggung Jawab Bank Atas Kehilangan Dana Nasabah Berdasarkan Undang-Undang Nomor 10 Tahun 1998 Tentang Perbankan Pada Bank Bjb Di Pekanbaru
ABSTRACT
Everyone either alone or jointly surely be the consumers to a particular product or service. That requires the legal protection of the parties in a balanced manner both at the time prior to the transaction and/or at the time after the protected, namely: the right to safety, the right to information, the right to vote and the right to be heard. This type of study is empirical juridical or sociological law study an approach that emphasizes legal aspects of the subject as to what will be discussed. The samples in this study were the Head of Bank BJB Pekanbaru and the customers who were harmed. The primary and secondary data collection techniques in the study are observ, interviews and literature studies.
This research uses empirical legal research or sociological legal research. The samples in this study were the Head of Bank BJB Pekanbaru and the customers who were harmed. The method of analysis in this study is a qualitative way.
This study concludes that the bank's responsibility for the loss of customer funds based on Law Number 10 of 1998 concerning Banking at BJB Bank in Pekanbaru should have been carried out by the bank. It is appropriate for the bank to be obliged to provide compensation if the customer makes a complaint letter about the incident experienced and the incident is not negligence on the part of the customer. In addition, legal remedies that can be taken by customers against cases of account burglary at Bank BJB Pekanbaru can be seen from Law Number 19 of 2016 concerning Amendments to Law No. 11 of 2008 concerning Information and Electronic Transactions, there are 2 ways, namely Litigation and Non-Litigation. Meanwhile, legal remedies from Bank Indonesia Regulations, namely by way of Banking Mediation by presenting a third party.
Keywords: Customers – Banking – Legal Issues
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