CD Tugas Akhir

Pelaksanaan Tugas Laundry Attendant Di Housekeeping Department Hotel Grand Zuri Di Kecamatan Mandau

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IMPLEMENTATION OF LAUNDRY ATTENDANT DUTIES IN THE HOUSEKEEPING DEPARTMENT OF THE GRAND ZURI IN MANDAU DISTRICT
Muktia Farah, Etika
[email protected], [email protected]
Department Of Administrative Sciences Travel Business Study Program Faculty Of Sosial Sciences And Political Sciences
Riau University
Kampus Bina Widya Jl. H.R. Soebrantas Km 12,5 Simp. Baru Pekanbaru 28293- Telp/Fax. 0761-63277
ABSTRACT
This research is entitled Implementation of Laundry Attendant Duties in the Housekeeping Department of the Grand Zuri Hotel in Mandau District. This research aims to find out how the Laundry Attendant's duties are carried out in the Housekeeping Department of the Grand Zuri Hotel in Mandau District, and what obstacles the Laundry Attendants face in carrying out their duties in the Housekeeping Department of the Grand Zuri Hotel in Mandau District, and what are the solutions to face obstacles when carrying out their duties Laundry Attendant at the Housekeeping Department of the Grand Zuri Hotel in Mandau District. This research uses a qualitative method with a descriptive approach used in this research, with data collection techniques used in this research in the form of observation, interviews and documentation. Key informants involved in this research were Housekeeping Supervisors, Laundry Attendants, Personnel, Purchasing, and Guests. Based on the research results, the implementation of Laundry Attendant duties in the Housekeeping Department of the Grand Zuri Hotel in Mandau District has been running well and in accordance with standard operational procedures (SOP). But of course there are definitely obstacles faced by Laundry Attendants in the Housekeeping Department of the Grand Zuri Hotel in Mandau District, such as when sorting and counting linen, when distributing linen, when inventorying linen, when repairing linen, and when storing linen, but there are obstacles faced by the Laundry Attendants in the Housekeeping Department can be handled with the best solutions.

Keywords: Grand Zuri Hotel in Mandau District, Task Execution, Laundry Attendant, Housekeeping Department

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

2001124972

Penerbit

Pekanbaru : Universitas Riau FISIPOL Usaha Perjalanan Wisata., 2024

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

2001124972

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Usaha Perjalanan Wisata

Info Detail Spesifik

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Pernyataan Tanggungjawab

mardiah

Versi lain/terkait

Lampiran Berkas

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