CD Skripsi

Perlindungan Hukum Terhadap Konsumen Atas Pelayanan Dan Jasa Praktik Tukang Gigi Di Kota Pekanbaru

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Legal protection against consumers is an attempt to protect the use of an item and / or service. Consumers are persons who use goods and / or services that have the right to obtain comfort and security in the use of goods and / or services. Corporate actors are persons who provide goods and / or services that are responsible to consumers who are harmed by the corporate actor. Problems that occur with dental services in the city of Pekanbaru, consumers do not receive services that meet the standards of dental work.
The purpose of this document is to determine the legal protection of consumers of dental services and the responsibility of dental professionals for the rights of consumers of dental services that are not met.
This type of research is classified according to the type of sociological research, as the authors in this study conducted a study in the city of Pekanbaru, while the population and samples were all parties that were related to the problems studied in this study. Data sources used were primary data, secondary data and tertiary data. Data collection techniques in this study with observations, interviews and library studies, which are information obtained from data in the field.
From the results of the study, two main points can be derived. First, the state's legal efforts towards consumers and business operators are the issuance of Consumer Protection Law No. 8 of 1999 in order to reconcile the position of consumers with the business community. In addition to the 2014 issue of PERMENKES number 39 for consultation, monitoring and licensing, Dental Work includes the rights and responsibilities of consumers as patients of dental professionals and dental professionals as traders. Secondly, dental tradespeople act as business actors for the services provided, so that consumers can be protected from practices that may result in losses that are subject to administrative sanctions in the event of a breach of contract, temporary termination or permanent termination. Author's suggestion: Firstly, there are regular instructions for dental craftsmen by the local government, the Health Department of the city of Pekanbaru. Secondly, it is recommended that consumers actively seek information before using the services of dental professionals, as dentists differ from dentists. Third, dental craftsmen act as business operators to carry out their activities in accordance with applicable laws and regulations.
Keywords: Dental Builders – Consumer - Legal

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

09 04. 119 (0108)

Penerbit

Pekanbaru : Universitas Riau – Fakultas Hukum – Hukum Pidana., 2019

Deskripsi Fisik

xi, 71 hlm.; ill.; 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

09 04. 119 (0108)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

HUKUM PIDANA

Info Detail Spesifik

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Pernyataan Tanggungjawab

DAUS

Versi lain/terkait

Lampiran Berkas

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