CD Tesis
Pengaruh Lever’s Of Control Terhadap Kinerja Manajerial Dengan Ambiguitas Peran Dan Pemberdayaan Psikologis Sebagai Mediasi (Studi Empiris Pada Perusahaan Distributor Rokok Di Kota Pekanbaru)
This study aims to find empirical evidence of the effect of lever’s control on managerial performance mediated by role ambiguity and psychological empowerment. The population in this study were managers of cigarette distributor companies in the city of Pekanbaru, namely: 1) PT. Surya Madistrindo, 2) PT. HM Sampoerna, Tbk., 3) PT. Djarum Group, and 4) PT. Bentoel Group. The sample technique used in this study was purposive sampling, with a total sample of 53 managers consisting of operational supervisors, finance and area managers.
The amount of data processed were 53 samples using SEM analysis technique based on Partial Least Square (PLS) using the WarpPLS 7.0 application. The results of this study are Lever's of Control has an effect on Managerial Performance, Lever's of Control has an effect on Role Ambiguity and Psychological Empowerment, Role Ambiguity and Psychological Empowerment has an effect on Managerial Performance and Role Ambiguity and Psychological Empowerment mediate (partial) the relationship between Lever's of Control and Managerial Performance..
Key words: Lever’s of Control, Role Ambiguity, Psychological Empowerment, Managerial Performance.
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