CD Skripsi

Pengaruh Kemitraan Dan Pemberdayaan Karyawan Terhadap Lean Service Performance Pada Rumah Sakit Prima Pekanbaru

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ABSTRACT
In line with the increasing number of hospitals, the level of competition for
hospital services is also increasing, coupled with the higher standards of public
demand for health services. In overcoming these problems, hospitals must have the
right strategy in order to realize the expectations of the community. This study aims
to determine the effect of partnership and employee empowerment on lean service
performance at Prima Hospital Pekanbaru. The sample in this study were
employees at Prima Hospital Pekanbaru, which amounted to 36 respondents.
Primary data were collected using a Likert scale questionnaire as an instrument to
prove the results of the study, to test the hypothesis in this study using multiple
linear regression analysis with the help of the SPSS program. The results of this
study indicate that : 1) Partnership has a positive effect on Lean Service
Performance, 2) Employee Empowerment has a positive effect on Lean Service
Performance, 3) Partnership and Employee Empowerment together have a positive
effect on Lean Service Performance.
Keywords : Lean Service Performance, Partnership, Employee Empowerment,
Multiple Linear Regression

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

02 02. 121 (0137)

Penerbit

Pekanbaru : Universitas Riau – Fakultas Ekonomi Dan Bisnis – Manajemen., 2021

Deskripsi Fisik

ix, 79 hlm.; ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

02 02. 121 (0137)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MANAJEMEN

Info Detail Spesifik

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Pernyataan Tanggungjawab

Daus

Versi lain/terkait

Lampiran Berkas

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