This research was conducted at PT. Sawit Asahan Indah dan PT. Ekadura Indonesia, located in Ujung Batu District, Rokan Hulu Regency, Riau Province. The purpose of this study is to determine and analyze the direct influence of work discipline on employee health and safety, to know and analyze the direct effect of work discipline on employee performance, to know and analyze the effect of work hea…
This study aims to analyze the effect of relational marketing and prices on customer satisfaction. The effect of relational marketing and prices on customer loyalty. To analyze the effect of relational marketing on loyalty through customer satisfaction. To analyze the effect of prices on loyalty through customer satisfaction and the effect of satisfaction on customer loyalty. The study populat…
The Samsat office is one of the supporting sources of regional revenue. In the Samsat Office, the community makes payments for motorized vehicle tax, which is one of the sources of state and regional revenues. Therefore, the performance of Samsat Office employees must be maximal, so that the organization's goals can be maximally achieved. This research will be conducted at the Samsat Office St…
This study aimed to analyze the effectiveness of training in improving the performance of employees at the District Secretariat of Riau Province. The population were employees of the Regional Secretariat of Riau Province with a sample size as big as 55 respondents determined by purposive sampling. The method used is descriptive and analytical technique in the form of multiple linear regression.…
This study aims to determine the effect of emotional intelligence and compensation simultaneously and partially on the learning performance of lecturers and to know the effect of emotional intelligence and compensation on lecturer learning performance which is moderated by leadership style. This study uses primary data, namely data obtained from interviews and giving questionnaires to all le…
This study aims to determine the effect of leadership, education and training, work discipline on employee performance. And to find out the influence of leadership, education and training, work discipline on employee performance through job satisfaction. The population of this study were all employees working in the Dinas Kepemudaan dan Olahraga Provinsi Riau. The number for 127 people. In thi…
This study aims to determine the effect of the variable gross domestic product, Loan to Deposit Ratio, credit interest rates on Return on Assets is moderated by Non Performing Loans empirical studies on Rural Credit Banks in Indonesia. The population in this study are all Conventional People's Credit Banks in Indonesia. By using purposive sampling technique, 26 samples were selected. Data coll…
Today's competition in the world of beauty and body care products requires every bank to survive well. Therefore, each company is required to be able to increase satisfaction and consumer purchasing decisions, because both of these are important factors in determining success in the face of competition. Based on these problems, this study aims to determine the Effect of Green Marketing Mix on L…
Studi ini bertujuan untuk menganalisis pengaruh antara size, risiko, modal kerja terhadap kinerja perusahaan dan pengaruh antara size, risiko, modal kerja dan kinerja perusahaan terhadap nilai perusahaan serta pengaruh moderasi likuiditas saham terhadap hubungan kinerja perusahaan dan nilai perusahaan. Objek penelitian adalah perusahaan sub sektor industry dasar dan kimia yang terdaftar di BEI…
This study aims to see and know the direct and indirect effects of Work Motivation, Job Satisfaction and Supervision of Organizational Commitment and Its Impact on Performance. The population and target in this study were 127 Regional Revenue Board of Rokan Hulu Regency using census sampling method using Path Analysis. The results of this study found Work Motivation, Job Satisfaction and Super…
This study aims to analyze the difference of financial performance before and after the implementation of Local Public Service Agency‘s Financial Management Pattern (PPK-BLUD) and the influence of PPK-BLUD on financial performance of RSUD Arifin Achmad in Riau Province. The data which was used in this study are financial reports of RSUD Arifin Achmad from 2007-2015. Financial performance var…
The research held in BTN Pekanbaru branch. The aim is to know the direct and indirect effect of training and competency toward employee’s performance that mediated by job placement. Population are permanent staffs of BTN Pekanbaru branch whose total numer is 267 staffs. Respondent consists of 160 staffs are selected by Slovin method and stratified sampling. Data analysis tool is descriptive …
This study aims to analyze the effect of work discipline on employee performance, the effect of education and training on employee performance, and the effect of occupational safety and health on employee performance. The population were employees of PT. Riau Andalan Pulp and Paper Pangkalan Kerinci Pelalawan Regency as bis as 378 people. The samples were taken randomly as big as 80 persons. B…
However, the current regulatory conditions in Indonesia are constantly changing, along with the issuance of Law No. 40 of 2014 concerning Insurance which is currently under socialization, in lieu of Law No. 2 of 1992 concerning Insurance Business, there is the potential for a reduction or even the elimination of the monopoly nature of a number of BUMN in the country, including one of them is Ja…
This study aims to analyze the effect of product quality on relationship marketing. Knowing and analyzing the influence of relationship marketing and product quality on customer satisfaction. To find out and analyze the influence of relationship marketing and product quality on customer loyalty and the effect of customer satisfaction on customer loyalty. The study population is the population …
This study aims to know the influence of service quality and price with trust as a moderating variable towards Go-Ride consumer satisfaction in Pekanbaru. The number of samples in this study were 230 respondents as users of the Go-Ride transportation service, which is a variant of services provided by Go-Jek. The approach used is purposive sampling approach. Data analysis techniques use Partia…
Class IIA Pekanbaru Penitentiary has a duty to carry out periodic and ongoing coaching for prisoners with the intention that the prisoners realized his mistake and was no longer willing committing a crime and become citizens who are responsible for themselves, their families and communities. Therefore, to achieve maximum work, the agencies must have qualified human resources, for the purpose of…
This research is conducted at BPJS Ketenagakerjaan Pekanbaru Kota with purpose to analysis the Service Quality, Trust, and Word of Mouth against Customer Satisfaction and Loyalty. This research used primary and secondary data. Data collection techniques used in this research are questionnaire method, and interview. Research population in this research is customer BPJS Ketenagakerjaan Pekanbaru …
As the development of the auto repair industry in Pekanbaru City, the level of competition between industries has also increased. This requires every company to be able to have a strategy to survive in the competition. one of them is to improve the quality of service, because in theory service quality is a determining factor for consumer trust, both directly and through satisfaction and Word of…