CD Skripsi

Standar Pelayanan Publik Surat Izin Praktik Perawat Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Bengkalis

---

Public Service Standards Nurse Practice License at the Investment Office and One-Stop Integrated Services of Bengkalis Regency
Evi Lastiur Tampubolonˡ, Harapan Tua RFS²
Public Administration Study Program, Department of Administrative Sciences
Faculty of Social and Political Sciences, Riau University
Pekanbaru, Riau, Indonesia
ABSTRACT
The value of compliance with public service standards in Bengkalis Regency in 2021 increased to the green zone. This is quite proud, because in the 2019 assessment the compliance value was still in the yellow zone. This study aims to see how the implementation of public service standards in DPMPTSP which is one of the public servants in Bengkalis Regency and what are the supporting factors. The theory used is the theory of public service standards according to Ridwan & Sudrajat (2009), namely service procedures, completion times, service products, facilities and infrastructure and the competence of service officers. Data collection is done through observation, interviews and documentation. The results show that the implementation of public service standards has been implemented well although there are still some things that need to be improved. Then it can be known the supporting factors, namely organizational factors and supervisory factors. The recommendations from researchers, among others, are that the website be used optimally by providing valid information, service procedures are simplified again by eliminating recommendation letters from puskesmas, the process of completing services in the field is adjusted to the provisions that have been determined and maintaining the organizational system and supervision system applicable to related agencies.
Keywords : Public Service, Public Service Standard, Nurse Practice License

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

1901113326

Penerbit

Pekanbaru : Universitas Riau - FSIP - ADMINISTRASI PUBLIK., 2023

Deskripsi Fisik

-

Bahasa

Indonesia

ISBN/ISSN

-

Klasifikasi

1901113326

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

ADMINISTRASI PUBLIK

Info Detail Spesifik

-

Pernyataan Tanggungjawab

tethi

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar