CD Tesis

Gaya Kepemimpinan Pengelola Mal Pelayanan Publik Kota Pekanbaru

---

This research is motivated by the leadership style applied at the
Pekanbaru City Public Service Mall, where the leadership style exercised by the
Head of the Pekanbaru City One-Stop Integrated Service Investment Service The
Public Service Mall has managed to get an award that can be maintained for
three consecutive years.
The purpose of this study was to determine the leadership style adopted by
the Head of the Pekanbaru One Stop Service Investment Service and to see the
supporting factors for the success of this leadership style. This study uses Robbins'
theory (2015) which explains that there are 4 leadership styles namely, directive
leadership style, supportive leadership style, participatory leadership style, and
achievement-oriented leadership style. This study used qualitative research using
interview, observation, and documentation techniques at the Pekanbaru City
Public Service Mall
The results of the study show that the leadership style used in managing
the Pekanbaru City Public Service Mall has been successful due to the results
obtained in managing the public service mall which has received awards for three
consecutive years. Supporting factors in the application of leadership style at the
Pekanbaru City Public Service Mall are the existence of standard rules in work,
qualified human resources and adequate service innovation. It is with these
supporting factors that the Pekanbaru City public service mall has won awards
for three consecutive years.
Keywords: Leadership Style

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

2110246888

Penerbit

Pekanbaru : Universitas Riau – Pascasarjana – Tesis Administrasti Publik., 2023

Deskripsi Fisik

-

Bahasa

Indonesia

ISBN/ISSN

-

Klasifikasi

2110246888

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

ADMINISTRASI PUBLIK

Info Detail Spesifik

-

Pernyataan Tanggungjawab

FATAH

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar