CD Tesis
Pengaruh Sistem Pengukuran Kinerja Terhadap Kinerja Manajerial Pada Perusahaan Perbankan Di Pekanbaru Dengan Kejelasan Peran Dan Pemberdayaan Psikologis Sebagai Variabel Intervening
In carrying out managerial activities, managers are required to be able to carry out their duties effectively and efficiently in achieving company goals. It is not easy for managers to carry out their duties considering the many factors that influence managerial performance. This research aimed to examine the effect of performance measurement systems on managerial performance on bank interprise in the city of Pekanbaru with role clarity and psychological empowerment as a intervening variable.
Population in this research is all the banks in the city of Pekanbaru for sample choose thirty banks. The researcher find difficulties in matter of collecting data about all number of manager in a bank enterprises. So, we can conclude there are three levels of manager on each bank that is top manager, middle manager, and lower manager. The sampling method that use in this research is purposive sampling method. Methods of data collecting using quetionaires. Analysis of data in this research using the Partial Least Square (PLS).
Result of hypothesis testing in this resource shows that performance measurement system had no effect on managerial performance, Performance measurement system had effect on psychological empowerment, psychological empowerment had effcet on managerial performance, psychological empowerment to mediate relation between performance measurement system on managerial performance, Performance measurement system had effect on role clarity, role clarity had effect on managerial performance, and role clarity to mediate relation between performance measurement system on managerial performance.
Keywords: managerial performance, performance measurement systems, role clarity, psychological empowerment
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