The study was conducted at PT. Bank Main Branch Pekanbaru Riau Kepri with the aim to analyze the effect of reliability, responsiveness, assurance, empathy and tangibles that is the dimension of service quality on customer satisfaction levels. To analyze the effect of the dimensions of service quality to the interest in having another product through the customer satisfaction level on M-banking.…
The purpose of this study was to determine the effect of job analysis and competency to organizational climate, and it’s both effect simultanously to organizational climate. To determine the effect of organizational climate on employee satisfaction at the National Civil Service Agency Regional Office XII Pekanbaru. The population of this study were all employees of the National Civil Service…
The population in this study are prepaid subscribers PT Telkomsel (simPATI, Kartu AS and Loop) in the city of Pekanbaru has subscribed more than three months. The method of determining the number of samples is done with reference to Isaac and Michael sampling of 348 samples were collected through questionnaires in Grapari Telkomsel Pekanbaru in Jl. Sudirman and Mall SKA Pekanbaru. Testing the h…
This study is aimed to analyze the influence of training, communication, and leadership on motivation dan performance of Civil Servants at Sixth, Seventh and Twelfth Regional Offices of National Civil Service Agency. The population in this study were civil servants amounted to 240 people. 150 samples were determined by using Slovin formula with concordance rate 5% and taken by stratified sa…
The aim of this research was to answer 1) the leadership had an effect on commitment of the employees, 2) the working spirit had an effect on commitment of the employees, 3) commitment of the employees had an effect on Performance of the Employees. The research included 82 employees at the Pekanbaru Army Hospital as the sample. The hypotheses had been tested using statistical analyses (PLS). T…
This study aimed to analyze the effect of discipline and education and training on Occupational Health Safety (OHS). To analyze the effect of discipline and education and training on employee productivity and to analyze the influence of Occupational Health Safety (OHS) employees to productivity The populations in this study were employees of PT. Riau Andalan Pulp and Paper Pangkalan Kerinci, …
This study aimed to examine the effect of workload, commitment and supervision to the performance of employees at the Central Bureau of Statistics Riau Province Pekanbaru. It also aims to examine the effect of workload, commitment and supervision to the performance of employees simultaneously at the Central Bureau of Statistics Riau Province Pekanbaru. The study was conducted at the Central Bur…
The purpose of this study was to (1) To analyze and determine the effect Number of Members on the financial performance of business cooperation in RokanHilir, (2) to analyze and determine the effect Internal Capital on the financial performance of business cooperation in RokanHilir (3) to analyze and determine the effect External Capital on the financial performance of business cooperation in R…
In order to maximize the role of health centers in providing services to people in many areas, nowadays, all the health centers in the city of Pekanbaru has implemented the Financial Management Public Service Board (PPK-BLUD). However, the health center is still encountered many obstacles starting from service quality, limited funds and operational aspects of management and other health centers…
Need for clean water is a very important issue and still cannot be resolved, especially in the peat lands. Clean water is used for everyday purposes must comply with the requirements of water quality in accordance with the Minister of Health Decree No. 416 / Menkes / per / 1990 on the conditions and water quality control. Peat water which is a source of raw water is very abundant, where as in t…
The research is aimed to conduct deep description of the ecological and social characteristic of restricted forest Imbo Putui. The sociological history and the institutional role of restricted forest Imbo Putui. The research was held in the village of Petapahan, where the restricted forest is outspread, for 2 (two) mounts from September until October 2016. This research is a qualitative study u…
This study aims to determine the application of cultivation of oil palm plantations for environmentally sustainable performed by independent smallholders. In assessing the application of sustainable plantation cultivation some information related to plantation cultivation and application of oil palm cultivation is done by independent smallholders based on RSPO principles 4 and 5. The methodolog…