Pengaruh Kualitas Pelayanan Dan Penetapan Harga Terhadap Kepuasan Konsumen Pa…

This research was conducted at Hotel Winstar Pekanbaru located on Jalan M Ali No. 118. Pekanbaru, Riau. The purpose of this study was to determine the effect of service quality and pricing on hotel customer satisfaction at Hotel Winstar Pekanbaru partially and simultaneously. In this research, the method used is descriptive quantitative analysis with SPSS program. The population in this st…