Pengaruh Kualitas Layanan Administrasi Akademik Terhadap Kepuasan Mahasiswa F…

This research aims to determine the influence of the quality of academic administration services to the satisfaction of students of the Faculty of Teacher Training and education (FKIP) Riau University. The population of this research is students of FKIP University of Riau school year 2016-2017 as many as 1,215 students. The sample determination in this study used purposive sampling techniques, …