CD Skripsi

Kualitas Pelayanan Desa Wisata Ekang Pada Masa Pandemi Covid-19 Di Kabupaten Bintan Provinsi Kepulauan Riau

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The best service quality is a profit strategy to create more new visitors, retain
existing visitors, as well as avoid the escape of visitors and create a special
advantage that is not only competitive in terms of price. This study aims to find
out how the service quality of Ekang Tourism Village during the pandemic period
is, and to find out what officers are in improving service quality. This research
uses mixed methods, namely quantitative and qualitative. Data collection
techniques used in this study were observation, questionnaires, interviews, and
documentation. The sample of this research is as many as 98 respondents
addressed to visitors to the Ekang Tourism Village. Results Based on the
research, the quality of service in Ekang Tourism Village is in the fairly good
category with a total score of 6,302. after providing services to officers, especially
experiencing several obstacles, during this pandemic they lost services such as
foreign tourists due to the closure of entry access from abroad to Indonesia.
Keywords: Quality of service, officers, Desa Wisata Ekang, Covid-19
Pandemic.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 07.122 (0003)

Penerbit

Pekanbaru : Universitas Riau – FISIP - Usaha Perjalanan Pariwisata., 2022

Deskripsi Fisik

xiv, 90 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 07.122 (0003)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PARIWISATA

Info Detail Spesifik

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Pernyataan Tanggungjawab

ELFITRA

Versi lain/terkait

Lampiran Berkas

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