CD Skripsi

Tanggapan Pengunjung Terhadap Kualitas Pelayanan Pramuwisata Di Objek Wisata Danau Buatan Rumbai Pesisir Kota Pekanbaru

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KUALITAS PELAYANAN PRAMUWISATA DI OBJEK WISATA DANAU
BUATAN RUMBAI PESISIR KOTA PEKANBARU
Oleh : Salsabila Putri Suhendra
Pembimbing : Mariaty Ibrahim
Email : [email protected]
[email protected]
Tour and Travel Business Study Program – Departement of Administrative
Sciences Faculty of Social and Political Sciences
ABSTRACT
Pekanbaru has the opportunity to become a leading destination that can be further
developed, because since 2019 and 2022 tourists have continued to increase coming to the city
of Pekanbaru. There are also many tourist objects in the city of Pekanbaru, one of which is in
the Rumbai sub-district, the Rumbai Coastal Artificial Lake Tourism Object in Pekanbaru City.
This study aims to determine the Quality of Tour Guide Services at the Rumbai Coastal
Artificial Lake Tourism Object in Pekanbaru City, based on the research that has been done,
this research uses a qualitative method. The subject of this research is the Tourism Object of
the Coastal Rumbai Artificial Lake in Pekanbaru City. Data collection was carried out by
means of documentation studies, observations, interviews, questionnaires and documents. The
results showed that the quality of the Artificial Lake Rumbai Coastal Tourism Object in
Pekanbaru City is 4, namely: Assurance, Responsiveness, Reliability and Empathy owned by
the Artificial Lake Tourism Object are in a pretty good category.
Keywords: Quality of Tour Guide Service, Artificial Lake Tourism

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1901110994

Penerbit

Pekanbaru : Universitas Riau - Fisip - Usaha Perjalanan Wisata., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1901110994

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PARIWISATA

Info Detail Spesifik

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Pernyataan Tanggungjawab

TIAR

Versi lain/terkait

Lampiran Berkas

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