CD Skripsi
Analisa Kepuasan Pengguna Aplikasi Pedulilindungi Menggunakan Metode Technology Acceptance Model Dan End User Computing Satisfaction
ABSTRACT
PeduliLindungi is an application developed to assist relevant government agencies in tracking to stop the spread of Covid-19. This system is expected to provide convenience for every user, therefore it is necessary to analyze user satisfaction of an application to find out whether the performance of a system is relatively good or not, whether it is in accordance with user needs or not. The method used in this study is the TAM and EUCS methods and data processing uses Smart-PLS. After processing the data, based on this research it can be concluded that user satisfaction using the TAM method is equal to 100% because the six existing hypotheses are all stated to have a significant effect, while user satisfaction using the EUCS method is 80% because of the five existing hypotheses, one is stated to have no significant effect, namely the format variable. Based on these two calculations, Indonesian users' satisfaction with the PeduliLindungi application has a positive effect.
Keywords : User Satisfaction, TAM, EUCS, SEM-PLS, PeduliLindungi
Tidak tersedia versi lain