CD Skripsi
Implmentasi Total Quality Management Melalui Organizational Practices Dalam Meningkatkan Kinerja Karyawan Pada Rumah Sakit Umum Daerah Arifin Achmad Provinsi Riau
The successful of total quality management implementation in corporation is supported by organizational practices. Many factors affect employee performances in corporation, but in this study was analyzed throught indicators owned by each variable organizational practices. The purpose is to identify the affect of implementation in total quality management throught organizational practices to employee performances in Arifin Achmad Public Hospital of Riau Provinces. Population in this study are all employees in Arifin Achmad Public Hospital of Riau Provinces and sample are 94 employees. Multiple regression was use to analyze data. The result of this study suggested that positif and significant relationship were identified organizational practices and employee performances.
Keywords: leadership,mission statement, effective operating prosedures, training & development, kinerja karyawan.
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