CD Skripsi

Analisis Kinerja Bidang Pengendalian Operasional (DALOPS) Di Dinas Perhubungan Kota Dumai

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Dumai City Transportation Department is one of the public’s organization doing transportation department, land, sea as well air transportation.
So that it is required to prepare itself and conducts improvement continuously in the attempt of anticipating the increasingly complex traffic problems. For that reason, in order to give service consistent with the public’s desire and need, there should be performance evaluation and development so that the organization performance can be optimal.
This research uses qualitative research method by studying data descriptively. The concept of theory using the concept of performance theory Agus Dwiyanto (2006: 50) and Hasibuan (2003: 244). In data collection, researchers used interview techniques, observation and documentation. By using Purposive as a source of information and data analysis techniques using descriptive qualitative techniques.
The results of this study indicate that the performance of Operational Control Sector (Dalops) is still not working optimally. There are still employees who work not in accordance with its function and follow the vision of the mission of the Department of Transportation Dumai City. Operational Control Officers (Dalops) also have the ability / level of education that is not in accordance with the job description. Required training for office employees to improve the performance and ability of employees of Operational Control Sector (Dalops) to comply with the Vision and Mission of Dumai City Transportation Department.
Keywords: Performance, Vision and Mission, Productivity, Effectiveness.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 03.117 (0135)

Penerbit

Pekanbaru : Universitas Riau – FISIP – Ilmu Administrasi Negara., 2017

Deskripsi Fisik

ix, 88 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 03.117 (0135)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ADMINISTRASI NEGARA

Info Detail Spesifik

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Pernyataan Tanggungjawab

JAKA

Versi lain/terkait

Lampiran Berkas

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