CD Skripsi

Pelaksanaan Perjanjian Terhadap Pemilik Atau Pelaku Usaha Warnet Jika Terjadi Kerusakan Jaringan Oleh Pt. Telkom Indonesia Sebagai Penyedia Layanan Internet Di Kota Pekanbaru

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Internet cafes (warnet) as a form of business that can facilitate and as a place for people to connect to the internet to access and obtain all information needs, but as technology develops and changes in habits among people make warnet not only as a place or place to get information or just access the news, but it has increasingly developed into entertainment facilities with various types of entertainment such as games, music, film, fashion and others. Some people make playing / visiting an internet cafe as an inevitable routine, habit, or activity. Internet cafe is a type of entrepreneur that rents internet services to the general public, the use of internet cafe services usually starts from students, professionals, and foreign tourists.
This study uses an empirical juridical approach that is an approach by looking in terms of the realities that occur in the field. While the population and sample are parties related to the problems examined in this study, the data sources used, primary data, secondary data, and tertiary data. The technique of collecting data in this study was through interviews and literature review.
From the results of the research that the authors did, it can be concluded, first legal protection for consumers in the event of network damage that causes financial losses for some internet cafe owners is still not implemented, because the accountability given by Telkom only fixes the damaged equipment which is not a compensation or interpretation from compensation, based on the Consumer Protection Act and in several Articles contained in Telkom's terms and conditions of service, also includes Articles stating providing compensation and compensation for Service Level Guarantee that is not fulfilled or if there are differences in the amount of the bill. The second effort made by PT. Telkom Indonesia to guarantee the rights of its consumers if network damage has not been carried out properly, as evidenced by the lack of fulfillment of the responsibilities or obligations of Telkom regarding the guarantee of its main services and appreciation to consumers when its main services suffer disruptions such as providing compensation or compensation.



Keywords: Legal Protection - Internet Cafe Entrepreneurs - Network Damage.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

09 04. 119 (0131)

Penerbit

Pekanbaru : Universitas Riau – Fakultas Hukum – Hukum Pidana., 2019

Deskripsi Fisik

xi, 71 hlm.; ill.; 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

09 04. 119 (0131)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

HUKUM PERDATA BISNIS

Info Detail Spesifik

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Pernyataan Tanggungjawab

DAUS

Versi lain/terkait

Lampiran Berkas

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