CD Skripsi

Pelayanan Kesehatan Rumah Sakit Umum Daerah Terhadap Pasien Bpjs Di Kabupaten Kuantan Singingi

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Health is a basic need of every human being and is the capital of every citizen and every
nation in achieving its goals and achieving prosperity. Service is an activity or sequence of
activities that occur in direct interaction between a person and another person or a physical
machine, and provides customer satisfaction. The purpose of this study was to find out and
evaluate the implementation of the Minimum Standards for Health Services implemented by
the Kuansing District Hospital efficiently and effectively in accordance with the provisions of
the Kuansing Regent Regulation Number 39 of 2018 concerning the Minimum Standards of
Health Services. The type of research used in this study is a qualitative research method.
Qualitative research does not intend to describe the characteristics of the population or draw
generalizations of conclusions that apply to a population, but rather focuses on the
representation of social phenomena. Qualitative research departs from assumptions about
reality or social phenomena that are unique and complex. The data collection carried out was
an interview process conducted directly at the Kuansing District Hospital. The results showed
that the implementation of health services was not yet optimal in accordance with the
minimum service standards at the Kuantan Singingi District Hospital, caused by several
factors, namely the limited cost factor due to several years of nomenclature errors. budget in
the Kuantan Singingi Regency APBD, resulting in arrears in payment claims to BPJS Health.
Due to the limited cost factor, it directly causes health facilities and infrastructure factors that
cannot be provided, such as medicines and medical equipment peralatan
Keywords : Administration, BPJS, Service, Easy,Cheap, Rousing

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 03.121 (0071)

Penerbit

Pekanbaru : Universitas Riau – FISIP - Ilmu Administrasi Publik., 2021

Deskripsi Fisik

xii,67 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 03.121 (0071)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ADMINISTRASI PUBLIK

Info Detail Spesifik

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Pernyataan Tanggungjawab

ELFITRA

Versi lain/terkait

Lampiran Berkas

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