CD Skripsi

Penerapan Pelayanan Prima Oleh Juru Pelihara Candi Muara Takus Kabupaten Kampar Provinsi Riau

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This research entitled Application of Excellent Service by the Caretaker of Muara Takus
Temple, Kampar Regency, Riau Province. This study aims: (1) to find out how the
implementation of excellent service by the caretakers of Muara Takus Temple, Kampar
Regency has been implemented in accordance with the A4 concept of excellent service, (2) to
find out the obstacles in implementing excellent service at Muara Takus Temple, Kampar
Regency. The sample used in this study was 100 people, the sampling technique was determined
using accidental sampling techniques, this study used a mixed method to determine the
problems raised in this study. This research was conducted at Muara Takus XIII Koto Kampar
Temple, Muara Takus Village, Kampar Regency, Riau Province. The research was conducted
for 4 months, starting from January 2021 – April 2021. The data collection techniques used
observation, questionnaires, interviews and documentation. The samples of this research are
visitors who have visited Muara Takus Temple, Kampar Regency. The results of this study
indicate that overall the respondents gave good responses to the application of excellent
service to the caretakers of Muara Takua Temple, Kampar Regency, this is evidenced by the
results of the scores from the responses of visitors who have visited Muara Takus Temple,
Kampar Regency with good scores. Excellent service is the most important value for a tourist
attraction engaged in services.
Keywords: Excellent Service, Caretaker, Muara Takus Temple

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 07.121 (0005)

Penerbit

Pekanbaru : Universitas Riau – FISIP - Usaha Perjalanan Pariwisata., 2021

Deskripsi Fisik

x, 86 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 07.121 (0005)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PARIWISATA

Info Detail Spesifik

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Pernyataan Tanggungjawab

ELFITRA

Versi lain/terkait

Lampiran Berkas

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