Facilitity is a component which can support the course of activities in a tourist destination. This study was conducted at Cipogas Lake Tourist Attraction which is located in the village of Sialang Jaya and Rambah Tengah Barat, District of Rokan Hulu. Cipogas Lake Tourist Attraction is a dam which has large rocks with a river flow from the foot of haorpit hill which is steep and rocky. Cipogas …
In controling a person will be trained to improve skills, abilities, knowledge and behavior. The purpose of training is to provide skills to prospective employees before working, controling is also intended to familiarize prospective employees with work. This study aims to determine employee controling in the Laundry Section at Angkasa Garden Hotel Pekanbaru which consists of adding new knowled…
Hotels include business ventures that emphasize service sales. A sharia hotel is a hotel that implements a sharia system in a hotel which affects the way it is managed, the type of hotel, the hotel classification, to the sharia-compliant waste treatment. One of the activities carried out by sharia hotels is to attract customers in various ways without leaving the context of the sharia. Without …
Riau province became the top five in internet penetrase in Sumatra. That states that Riau Province is well worth doing all activities in the digital world. Social Media promotion itself is certainly able to increase the number of tourist visits to Riau Province, under the pretext of the internet spread inside without knowing the time limit, place, and also status. This is a serious step that wi…
Responses are the result of an observation that is made in a person when making an observation on an object oran object is visible that akari leads to a conclusion by each person to give an explanation to an object or object that is seen, the response is divided in several forms such as question, approval, objection and opinion. The flowering hill tourist facility consists of: 1) the main facil…
Roomboy is the spearhead of a hotel because of the role of the roomboy in cleaning room equipment for the sake of creating comfort in a hotel room. This research was conducted at Novotel Pekanbaru, which is a city hotel under the auspices of accors hotels. This study aims to find out how the roomboy in cleaning the hotel room equipment at the novotel pekanbaru in the housekeeping department wi…
Work safety is an activity out in order to avoid the risk of accidents or damage at work, in this case there is a SOP standart operational procedure that regulates it. This research was conducted at KOH TIEN MENG (KTM) Resort Batam in the housekeeping departement with a total of seven key informan room attendants. This study aims to determine how the application of work safety in the hotel room…
This research aims to know how community participation and how to manage the tourism object of Sarasah Murai Nagari Harau Waterfall Regency of fifty West Sumatera province and at the stage of development of existing tourism objects and potentially to be developed. This research describes qualitative methods with a descriptive approach to describing the real state by collecting data and informat…
The Public Area section employee is a shield of a hotel who isn directly confronted with guest services and comfort regarding cleanliness. This study aims to determine how the employee’s performance and determine the factors that affect the performance of the employees of the public area section at the Emerald Garden Hotel International Medan. Using qualitative descriptive methods,researcher…
Promotion is something that is very useful in the marketing mix of a company in offering goods and services. This promotional activity not only serves as a means of communication between consumers and companies, but promotion also serves to persuade consumers to buy and use services according to what someone needs. Tenayan Raya Pekanbaru agro-tourism is an agro-tourism which has an educational …
Hapanasan hot spring tourism object is one of the leading tourist in the Rokan Hulu, the location of Hapanasan hot water is in the village of Rambah Tengah Hulu. An exotic tourist location with a natural atmosphere that is still very pronounced and has hot springs as a volcanic post. This study aims to (1) ind out how the management of Hapanasan hot water tourism objects in the future (2) to fi…
This research was conducted in Cipogas Lake, Rokan Hulu, Riau- Indonesia. The Cipogas lake Rokan Hulu Tourism Object is one of the tourist attractions that is used as a superior product in Rokan Hulu Regency. As one of the leading tourism, Cipogas Lake development planning will be carried out by taking into account the role of the Tourism Office in developing the Cipogas Lake Rokan Hulu Touris…
Coordination is an effort to unify cooperative activities within a team itself as well as cooperation with other departments to achieve the same goals. This research was conducted at Pesonna Hotel Pekanbaru. The objective of this research is to find out how is the coordination system between the front office and housekeeping in the hotel. Pesonna hotel is a 3 star hotel which has 9 hotel branch…
A tourist attraction is anything that has a uniqueness, beauty, and value in the form of a diversity of natural, cultural, and man-made diversity that is the target or destination of tourist visits. Attraction can attract tourists to visit tourist attractions and must meet the requirements are (1) what to see, (2) what to do, (3) what to buy, (4) what to arrived (5) what to stay. (1) This study…
Briefing activities are needed by a company that has a high work ethic in order to facilitate and motivate employees to work. Therefore, this study aims to describe the communication elements in briefing at the food and beverage service of the Novotel Pekanbaru.the research used a qualitative descriptive method to analyze based on data analysis techniques such as observation, interview, and doc…
This study aims to determine Sales Promotion Techniques on sales volume and guest responses to products promoted by sales. This research was conducted at a four-star hotel (****), namely the Novotel Hotel Pekanbaru, Riau Province. The research method used in this research is quantitative descriptive method. To find out the responses of respondents with interview data collection techniques, ques…
A supervisor has an important role in a company, which is responsible as a planner, a supervisor and a tutor. A supervisor is also responsible for his staffs works. This study is aiming to find out about The Room Service Supervisor Responsibilities in F&B Service Departement in Emerald Garden International Hotel Medan. This study uses a qualitative metode of descriptive approach. The Informants…
The development of hotels in Pekanbaru is a very promising business for every businessman engaged in it. In the world of hospitality, the quality of food and drinks is crucial to it’s success in the world of hospitality, therefore, professional chefs are needed in their respective fields. The chef as a food guide expert who spearheaded the success of the business. In this study, researchers …
Alpha Hotel under the management of PT. Satu Enam Delapan Bersama that is scattered in a very strategic area in Pekanbaru, namely on Jalan Haji Imam Munandar No. 17, which is about 10 to 15 minutes from the Sultan Syarif Kasim II International Airport, Pekanbaru. Alpha Hotel was established on February 27, 2012 and is recorded in AKTA number 45, validated at the SUTRISNO ARSJAD, SH notary offi…
Alpha Hotel under the management of Satu Enam Delapan Bersama Company which was established on February 27, 2012 and recorded in AKTA Number45, was legalized at the notary office of Sutrisno Arsjad, S.H but began operating as of December 14, 2013. This hotel is a branch of Alpha Inn Hotel located in Medan City, North Sumatra. Alpha Hotel Pekanbaru is located in a very strategic location on Jala…