Pengaruh Penerapan Standar Operasional Prosedur Terhadap Kualitas Pelayanan D…

The success of a wild fishery business is strongly influenced by the quality of service, one of which is by applying the operational standard of procedure as guidance on the performance of employees in carrying out the activities of the wild fishery business in the fishing port. SOP as a running of port activities, it is necessary to do research on the effect of SOP on the quality of service at…