CD Skripsi
Artificial Intelligence And Digital Marketing Impact On Purchase Intention Mediated By Perceived Value On Shopee E-Commerce
ABSTRACT
This study examines the impact of Artificial Intelligence (AI) and Digital
Marketing on Purchase Intention, with Perceived Value as a mediating variable, in
the context of Shopee e-commerce. Data collected from 290 respondents
(University of Riau students) were analyzed using SEM-PLS. The findings reveal
that AI positively influences Perceived Value and Purchase Intention, both
directly and indirectly, while Digital Marketing positively affects Perceived Value
but has a significant negative direct impact on Purchase Intention. Perceived
Value mitigates this negative effect, highlighting the importance of AI-driven
personalization in enhancing consumer perceptions and decision-making, while
cautioning against overly aggressive Digital Marketing strategies.
Keywords : Artificial Intelligence, Digital Marketing, Perceived Value,
Purchase Intention, SEM-PLS, Shopee
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