CD Tesis
Implementasi Kedisiplinan Dan Sasaran Kerja Pegawai Dalam Meningkatkan Kinerja Di Balai Bahasa Riau
This study aims to describe the implementation of discipline and performance targets of civil servant personnel of Balai Bahasa Riau. The scopes of the discipline implementation in this study deal with attendance, official dress, and work. The implementation of targets covers planning, realizing and achieving the targets. In addition, the improvement of performance of the personnel is assessed based on the implementation of the personnel discipline and the achievement of the targets in terms of both quality and quantity. Data of this study are collected through observation, face-to-face interviews with informants consisting of the head and several personnel of Balai Bahasa Riau, and analysis of documents of Balai Bahasa Riau. The method used to analyze the data is the qualitative descriptive. The data obtained are described in the form of factual explanations which begins with the data collection procession, data reduction, data presentation (data display) and ends with conclusion draw. The research findings reveal that the personnel attendance is 100% and the percentage falls in the good category. However, the number of the personnel who do not come on time is high between 12 to 16 people (31.58%, 36.84%) of 38 personnel. The implementation of the personnel targets in terms of work quantity is good or in accordance with the work plan. Unfortunately, the quality of the work is not maximal yet and it needs improvement. The discipline and personnel performance targets (SKP) achievement of Balai Bahasa Riau of 2018 showed a significant improvement. The performance improvement is triggered due to the use of fingerprint attendance and electronic personnel performance targets (e-SKP) application system that bring an impact on sanctions and performance allowance cuts to those who break the rules and regulation.
Keywords: discipline, performance targets, civil servant personnel
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