Image of Pengaruh Orientasi Tekhnologi, Kepemimpinan Dan Kualitas Pelayanan Terhadap Kinerja Dan Keunggulan Bersaing (Study Pada Industri Percetakan Dikota Pekanbaru)
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Pengaruh Orientasi Tekhnologi, Kepemimpinan Dan Kualitas Pelayanan Terhadap Kinerja Dan Keunggulan Bersaing (Study Pada Industri Percetakan Dikota Pekanbaru)

This study is aimed at discovering the impact of technology oriented effect, leadership and quality service towards the competitiveness and performance of Printing Industry in Pekanbaru City.
The employed sampling technique in this study is census method. The samples were 160 printing industry units which earn revenue above 50 million per year. The independence variable were the company’s performance and its competitiveness. Meanwhile, the dependence variables were technology oriented, leadership and service quality. The applied data analysis in this study was explanatory research by making use of warp PLS software.
The findings observe that the leadership, service quality variables has brought impacts on the company’s performance. It implies that the higher leadership and service quality, will result in the better company’s performance. Furthermore, the company performance may influences the competitiveness, this indicates that the higher company’s performance may generate higher competitiveness. Nevertheless, the technology oriented variable did not influence the company’s performance. This means that the low and high of technology oriented may not result in changes towards the company’s performance. The printing industry in Pekanbaru City therefore are expected to make the most of the latest technology.

Keywords: Technology Oriented, Leadership, Service Quality,Company Performance, Competitiveness

Ketersediaan
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Perpustakaan Universitas Riau 10 03. 217 (0125)
10 03. 217 (0125)
Tersedia
Informasi Detail
Judul Seri
-
No. Panggil
10 03. 217 (0125)
Penerbit
Pekanbaru : Universitas Riau – Pasca Sarjana – Manajemen.,
Deskripsi Fisik
X, 96 hlm.: ill.: 29 cm
Bahasa
Indonesia
ISBN/ISSN
-
Klasifikasi
10 03. 217 (0125)
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
-
Subjek
PASCASARJANA (MAGISTER) MANAJEMEN
Info Detail Spesifik
-
Pernyataan Tanggungjawab
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Tidak tersedia versi lain

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