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Pengaruh Kepemimpinan Dan Iklim Organisasi Terhadap Etos Kerja Dan Kinerja Pe…
Badan Pendapatan Daerah Kota Pekanbaru is one element of government that plays an important role in a government organization. Because his job is to set the source of income of potential possessed by an area. Therefore, this study aims to analyze the Effect of Leadership and Organizational Climate on Work Ethics and Performance of Employees of Badan Pendapatan Daerah Kota Pekanbaru. The resea…
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- xiii, 141 hlm.; ill.; 29 cm
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- 10 03. 219 (0179)
Pengaruh Customer Relationship Marketing Terhadap Kepuasan Dan Loyalitas Nasa…
The study was conducted at Bank Mandiri in Siak Regency. The aim is to find out the direct effect of the CRM Dimension, namely Trust, Communication, Commitment, Conflict handling, Emphaty on customer satisfaction and loyalty. This study took a sample of 100 consumers. The variables used are Trust, Communication, Commitment, Conflict handling, Emphaty on customer satisfaction and loyalty. Data w…
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- xii, 107 hlm.; ill.; 29 cm
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- 10 03. 219 (0178)
Analisis E-Servqual Terhadap Satisfaction Dan Loyality Mitra Bukalapak Di Kot…
The research was conducted at Mitra Bukalapak in Pekanbaru City. The aim is to find out the direct effect of the Dimensions of E-SERQUAL namely Efficiency, Fulfilment, system availability and privacy on Partner Satisfaction and Loyalty. This study took a sample of 100 people. The variables used are Efficiency, Fulfilment, system availability and privacy of Partner Satisfaction and Loyalty. Data…
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- xii, 125 hlm.; ill.; 29 cm
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- 10 03. 219 (0177)
Faktor-Faktor Yang Mempengaruhi Return Saham Perusahaan Pertambangan Yang Ter…
This study aims to determine factors include Debt to Equity Ratio (DER), Return On Asset (ROA) and Total Asset Turnover (TATO) that affecting the return of mining company registered on indonesia stock exchange period 2014-2018 moderated by firm size. The population in this study is all mining company registered on Indonesia Stock Exchange Period 2014-2018. While the sample as many as 145 data…
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- xv, 102 hlm.; ill.; 29 cm
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- 10 03. 219 (0176)
Pengaruh Budaya Organisasi Dan Disiplin Kerja Terhadap Kinerja Karyawan Melal…
This study aims to determine the effect of organizational culture on employee performance, to determine the effect of work discipline on employee performance, to determine the effect of performance on work morale, to determine the influence of organizational culture on employee performance through employee morale and to determine the effect of work discipline on employee performance through emp…
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- xiii, 109 hlm.; ill.; 29 cm
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- 10 03. 219 (0175)
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Kepercayaan Pasien Rawat In…
As a refferal hospital to anticipate the patient need of Health Service in Pelalawan District’s, and the need to compete the private hospital, Selasih District Hospital has a mandatory work to increase the service quality index and patients’ trust. The findings of this research show the increase of patients’ low quality of service given by the Selasih Hospital. In addition, there is a con…
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- xii, 82 hlm.; ill.; 29 cm
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- 10 03. 219 (0174)
Pengaruh Kepemimpinan Dan Komitmen Organisasi Terhadap Kepuasan Kerja Serta D…
Fluctuations in the decline of sales operations performance over the past five years based from key performance indicator data indicated by absent increased, low honesty, low technical ability and decreased of individual target. The objective of this research is to determine the influence of leadership and organizational commitment toward job satisfaction and performance sales operation of Isuz…
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- xvi, 156 hlm.; ill.; 29 cm
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- 10 03. 219 (0173)
Sumber Daya, Pengetahuan Perkoperasian Dan Kinerja Koperasi Di Kota Pekanbaru
This study aims to determine the direct effect of the quality of human resources, physical resources and knowledge cooperatives of cooperative performance on Employee Cooperative Republic of Indonesia in Pekanbaru. The population were all cooperative employees from 27 existing active cooperatives out of 65 units. The statistical Product and Service Solution (SPSS) program is applied to analyz…
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- xiii, 100 hlm.; ill.; 29 cm
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- 10 03. 219 (0172)
Pengaruh E Service Quality Dan E Trust Terhadap E Satisfaction Dan E Loyalty …
Today almost all banks have applied mobile banking services. Compared to other e banking services, the development of mobile banking is the fastest. This is because the presence of mobile banking is able to answer the needs of modern society which prioritizes mobility. Therefore, every bank is required to be able to increase customer satisfaction and loyalty. Because these two things are the mo…
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- Deskripsi Fisik
- xiii, 107 hlm.; ill.; 29 cm
- Judul Seri
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- 10 03. 219 (0171)
Pengaruh Kepemimpinan, Iklim Organisasi dan Budaya Organisasi terhadap Kinerj…
This study aims to determine how the influence of leadership, organizational climate and organizational culture variables to employee performance at The Government and General Administration Bureau of Governor Office Riau Province. The population in this study is all civil servants and prospective civil servants The Government and General Administration Bureau of Governor Office Riau Province…
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- xv, 114 hlm.; ill.; 29 cm
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- 10 03. 219 (0170)
Pengaruh Kompetensi, Independensi, Dan Time Budget Pressure Terhadap Kualitas…
The Research finding that Internal Audit of PT. Bank Riau Kepri’s recommendation can’t be applicable for Auditee, so that it indicate that the Quality of Internal Audit Report is not being prepared in high quality, that hypothetically caused by lack of Auditor’s Competency, and Time Budget Pressure managed tight. The aim of this research is to analyze and giving a suggestion about “The…
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- xvi, 102 hlm.; ill.; 29 cm
- Judul Seri
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- 10 03. 219 (0169)
Pengaruh Budaya Organisasi Dan Kepuasan Kerja Terhadap Motivasi Dan Kinerja P…
This study aims to determine how the effect of organizational culture and job satisfaction on both directly and indirectly through motivation and permanent nurses performance. The population in this study were permanent nurses in Inpatient Installation (IRNA) at Arifin Achmad Regional General Hospital of Riau Province, which amounted to 346 people. The sample was 186 respondent, obtained base…
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- xiii, 100 hlm.; ill.; 29 cm
- Judul Seri
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- 10 03. 219 (0168)
Pengaruh Kualitas Layanan, Citra Perusahaan, Dan Nilai Pelanggan Terhadap Loy…
The purpose of this study is to determine the effect of service quality, cooeporate image, and costumer value on costumer loyalty through costumer satisfaction. The population were all of the costumers of Bank Rakyat Indonesia (BRI) Branch Office of Tuanku Tambusai Pekanbaru. The amount of ther costumers were 18.656 people in November 2018. The purposive method is used to take the sample as big…
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- xiv, 133 hlm.; ill.; 29 cm
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- 10 03. 219 (0167)
Pengaruh Strategi Perusahaan Dan Modal Intelektual Terhadap Kinerja Keuangan …
Strategy is an important tool in achieving organizational goals. Strategy will create superior performance and produce competitive advantages for organization. In addition, intellectual capital could also play an important role in creating competitive advantage and improving financial performance. This study aims to examine and analyze the influence of corporate strategy and intellectual capi…
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- xv, 158 hlm.; ill.; 29 cm
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- 10 03. 219 (0166)
Pengaruh Kualitas Produk, Harga, Brand Image, Dan Promosi Terhadap Keputusan …
Competition in the Smartphone industry is currently very rapid, this is marked by the number of manufacturers offering a variety of products to consumers so that companies must have various strategies to be able to survive in the competition. To deal with this competition, the company must be able to understand the factors that influence purchasing decisions and consumer satisfaction. The purp…
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- xiv, 144 hlm.; ill.; 29 cm
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- 10 03. 219 (0165)
Pengaruh Label Halal, Kualitas Produk Dan Harga Terhadap Keputusan Pembelian …
The halalness of a food is very important as the command of Allah in the Qur'an, because with us consuming halal food means that we have carried out the command of Allah. This research was conducted on students of the Faculty of Economics, Riau Islamic University. Data collection techniques used were using a questionnaire while for data processing using SPSS. The results of this study indicate…
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- xv, 96 hlm.; ill.; 29 cm
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- 10 03. 219 (0164)
Pengaruh Diklat, Budaya Organisasi Dan Kepemimpinan Terhadap Kinerja Pegawai …
This study aims to determine the effect of Education and Training, Organizational Culture and leadership, on employee performance moderated by Organizational Commitment. The population in this study were all employees who worked at Badan Pengelola Keuangan Dan Aset Daerah Provinsi Riau with the status of Civil Servants as many as 109 people, because the number of employees was relatively smal…
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- xiii, 111 hlm.; ill.; 29 cm
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- 10 03. 219 (0163)
Pengaruh Penempatan Kerja Dan Stres Kerja Terhadap Kepuasan Kerja Dan Kinerja…
The more knowledge of Health Need Urgecy by the society, and a guarantee by government for the society by increasing the health facility, has became a factor that the society increase in the following year. Dinas Kesehatan as a face of government body in health facility to fulfill the society’s need of health, have another function as a regulator that consist of administration aparatur (2016-…
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- xii, 109 hlm.; ill.; 29 cm
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- 10 03. 219 (0162)
Pengaruh Kepemimpinan, Budaya Organisasi Dan Kompetensi Terhadap Kinerja Mela…
This research was conducted at the Department of Industry and Trade of Riau Province. This study aims to analyze the influence of leadership, organizational culture and competence on discipline and employee performance. The population of this study was 212 people. The sampling technique was carried out using probability sampling and random sampling methods which produced as many as 68 Civil Se…
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- xi, 141 hlm.; ill.; 29 cm
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- 10 03. 219 (0161)
Analisis Marketing Mix Dan Citra Merek, Terhadap Keputusan Pembelian Dan Kepu…
This research was conducted on Sariayu Lipstick cosmetics consumers in Pekanbaru City. The purpose of this research is to find out which marketing mix has an effect on the purchasing decisions of Sariayu Martha Tilar cosmetics in Pekanbaru City, to find out which marketing mix has an effect on purchasing decisions, to find out which brand image has an effect on consumer purchasing decisions, to…
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- xv, 115 hlm.; ill.; 29 cm
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- 10 03. 219 (0160)
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah