Service quality is the level of excellence or specialty of a service that can meet the needs and expectations of the community. Public service is an activity carried out by the government and other institutions to meet the needs of community services in accordance with laws and regulations. This service can be in the form of public goods, public services, and/or administrative services. The pur…
Deforestation is a series of forestry crime activities (TIPIHUT) ranging from area claims, buying/selling areas, illegal logging, forest burning, oil palm planting, and finally, area occupation/settlement. This has led to prolonged conflicts, such as tenure conflicts and human-wildlife conflicts, which must be faced by the Tesso Nilo National Park Authority. This is the background of the resear…
The jemput bola service program is intended for people with disabilities so that they can access population administration. However, research shows that many people with disabilities in Pekanbaru City do not have legal identity documents. In addition, frequent system maintenance hampers access, and information about the program has not been well conveyed. The purpose of this research is to impr…
One of the IT-based product innovations is the SOPP networked financial payment service, which is an online network between PT Pos and PT Pos's partners in terms of bill payment service cooperation such as with financial institutions, PLN, PT Telkom, PDAM, etc. and the service is known as the Pos Pay service. The use of Pos Pay at PT Pos in the Pekanbaru City area provides convenience for custo…
Waste management is an important aspect in efforts to maintain a clean and healthy living environment in Kuantan Singingi, the Environmental Service is responsible for waste management. Waste and its management is still a major problem in environmental, health, social and cultural aspects which has not yet been resolved. This research is motivated by various waste problems that exist in modern …
Marpoyan Damai Sub-district, Pekanbaru City is one of the regional apparatus that has an important role in providing public services to the community, the success of public service delivery at the Regency / City level is largely determined by the performance of public services at the Sub-district level. This study aims to determine and explain the performance of public service organizations and…
Evaluation of the implementation of prisoner rehabilitation is critical to ensure that rehabilitation goals can be achieved effectively. Each rehabilitation program needs to be evaluated to determine whether it has successfully reduced the risk of recidivism and improved the skills and positive behavior of inmates. In addition, the needs of each inmate vary, whether in terms of psychological as…
Indragiri Hilir Regency is among the three regions with the lowest realization of the People's Palm Oil Replanting (PSR) Program in Riau Province. This study aims to analyze the optimization of PSR in a sustainable manner in Indragiri Hilir Regency and identify the inhibiting factors. Using a descriptive qualitative method with a case study approach, this research found that the optimization of…
The development of the tourism sector plays a crucial role in national development while also preserving cultural heritage and local wisdom. This study aims to analyze the role of stakeholders in the development of Kampung Wisata in Tebing Tinggi Okura, Pekanbaru, which is based on natural, cultural, artificial, and creative economy attractions. The analysis is conducted using the role theory o…
Rokan Hulu Regency is an area near the Rokan River where natural disasters such as flooding due to the overflow of the Rokan River often occur. The main objective of this study is to analyse and describe the flood disaster management policy in Rokan Hulu Regency, which occurs almost every year. This research uses the theory of Thomas B. Smith which includes four main indicators in policy implem…
Employee performance plays an important role in achieving long-term success of PT. Riau Media Television Pekanbaru in the competitive media industry. Employee performance of PT. Riau Media Television Pekanbaru is influenced by several things such as competence and work facilities. In order for employee performance to continue to increase, employees must have good competence. The purpose of this…
This study aims to determine the effect of price on customer loyalty through customer satisfaction as an intervening variable at Extract Café Pekanbaru. The method used in this research is descriptive statistics with a quantitative approach. The sample in this study amounted to 100 respondents with purposive sampling technique. The measurement scale uses a Likert scale. From data analysis with…
This study aims to determine Good Environmental Governance in Waste Management in Taman Jalur, Kuantan Singingi Regency. Good environmental governance is a manifestation of the government and local government in supporting the creation of a good environment and to realize the implementation of sustainable development. This principle is emphasized for the implementation of environmental protecti…
The aim of this research was to gain insights into the productivity nurses at Sansani Hospital Pekanbaru in relation to occupational safety and health (K3) as well as work discipline. In this context, occuptanional safet and health (K3) and work discipline serve as indenpendet variables, while nurses’ woek productivity is the dependent variable. The issue at hand is a decrease in the producti…
The purpose of this study is to find out more about how incentives and organizational climate affect employee productivity at Winstar Hotel Pekanbaru. Employee productivity as the dependent variable, incentives and organizational climate as independent variables. The problem is that there has been sales instability in the last five years and also criticism from customers about hotel services an…
The purpose of this study was to find out more about how occupational safety and health (OHS) and work incentives affect the productivity of production employees at PT. Panca Eka Bina Plywood Industry. Employee productivity as the dependent variable, occupational safety and health (OHS) and work incentives as independent variables. The problem is that there has been a decline in productivity as…
Profitability shows how efficiently a company manages its revenues and costs to generate profits. One of the non-oil and gas industry sectors that is the fourth largest contributor to Indonesia and is included in the priorities in the 2015-2035 National Industrial Development Master Plan (RIPIN) for the Indonesian economy is the Chemical, Pharmaceutical and Traditional Medicine Industry. Fluctu…
The strategy of Kelurahan Tebing Tinggi Okura in winning the Village Development Evaluation Competition (epdeskel) in 2023, namely increasing human resources, developing the MSME and tourism sectors, and providing and monitoring basic health services. According to the Minister of Home Affairs Regulation No. 81/2015 on the Evaluation of Village and Village Development, the assessment indicators …
Humans and the environment are essentially a unified entity that should strengthen each other, as humans are highly dependent on the environment, while the environment also relies on human activities. However, from a human perspective, the environment is passive, whereas humans are active, making the quality of the environment highly dependent on the quality of humans. Therefore, it is crucial …
Drug abuse and trafficking is a serious problem affecting various levels of society in Pekanbaru City. The National Narcotics Agency (BNN) of Pekanbaru City has a strategic role in efforts to prevent and eradicate drugs through P4GN. This research aims to identify the strategies implemented by BNN in the prevention and eradication of drug abuse and illicit trafficking in Pekanbaru City. The met…