ABSTRACT One product that is in a travel agency is a tour package. In a tour that is carried out, consumers certainly expect the tour package that has been promised according to the what is in the field. This study aims to determine consumers response to tour package at CV. Bilava Tour Riau Pekanbaru. To find out the consumers response to tour package can be measured through 5 components, wh…
ABSTRACT Respon in the world of tourism is the opinion of way of view of visitors and tourists in understanding a tourist destination. This research was conducted in Sijori Resort And Spa Batam on Ir. Sutami street No.06, Sungai Harapan, Sekupang- Batam, Kepulauan Riau- indonesia. this study aims to determine the response of visitors to the implementation of receptionist duties in Batam Sij…
ABSTRACT This study aims to implement community based tourism in the tourism object of pati soni waterfall, kuantan mudik subdistrict, kuantan singingi regency. This study uses a qualitative approach with subject of research is the surrounding community that manages tourism object, trades and village UKMs. Data Collection is done by in depth identifying characteristics, identifying elements of…
ABSTRACT Sijori Resort & SPA Batam in determining the recruitment process of employees are more concerned with the knowledge and skills of applicants compared to the education is owned by the applicants, so that they get prospective qualified workers. Because Sijori Resort & SPA Batam is four star resort, so that housekeeping staff must have a knowledge and skill in cleaning and makeup ro…
ABSTRACT Tourist motivation is very important, where tourist motivation is an encouragement in a tourist to travel to meet their needs, both biologically and psychologically. This study aims to find out about the Motivation of Tourists at the Cian Cui Tourism Event in Selatpanjang to find out the motivations of tourists visiting the Cian Cui Event in Selatpanjang Meranti Islands Riau Provinc…
ABSTRACT Pekanbaru is a city of Madani, which stands a lot of hotel hotels from stars *** to budget hotels, one of the hotels that is well known in the city is the Batiqa pekanbaru bintang *** hotel which is adjacent to Sultan Syarif Qasim II airport. This study aims to find out how the description of the Roomboy Morning Shift Task in the Housekeeping department of Batiqa Hotel Pekanbaru. Thi…
ABSTRACT Hot spring water bathing is one of the attractions in Kuantan Singingi Regency. This study aims to determine the potential and inhibiting factors of the potential development of hot spring bathing attraction in the Pinang River, Hulu Kuantan District, Kuantan Singingi Regency. This study uses descriptive quantitative methods. The sample in this study were 98 respondents, determining r…
ABSTRACT Tourism facilities can be interpreted a facility and infrastructure that must be provided by the manager to the needs of tourists. This study was conducted in Water Front City of village of Rempak subdistrict, Siak District, Siak Regency. This research aims to know how to manage Outdoor Activities facilities for tourists in Water Front City Siak Sri Indrapura. This research uses quant…
ABSTRACT Management means a process, method, actions of the manager, the process of carrying out certain activities by moving the power of others, a process that provides oversight of all things involved in implementing policies and achieving goals. This research was conducted at Pemancingan Poyotomo Tourism Object, Bintan Regency, Riau Islands Province. This research aims to determine the gen…
ABSTRACT Javanese Malay tradition is a one cultural and relogious potential that is like being introduced to tourist who will do tourism activities to Selatbaru Village Bengkalis Districts. This research aims to knows make about tour package Javanese Malay tradition Selatbaru Village Bengkalis Districts. This research using qualitative methods with a descriptive approach. The research subjec…
ABSTRACT PT. Smevasindo Holiday Pekanbaru is one of the many travel agency companies that are engaged in organizing pilgrimage and umrah trips in the city of Pekanbaru. Many factors are taken into consideration by consumers in choosing an Umrah travel agency that is in accordance with their wishes. These factors consist of internal and external factors. Internal factors, namely culture, social…
ABSTRACT Queen Star Waterpark Siak is the only water playground in Siak Regency. This Queen Star Waterpark has several attractions, namely visitors can swim, play, and relax enjoying a pleasant experience while on this object. To measure what the appeal of Queen Star Waterpark has met the standard of attraction at a tourist destination, and this is measured from 3 components, namely: Something…
Angsana Resort & SPA Bintan is part of Banyan Tree Holdings Management. This resort has the most complaints of the guest that compared by another resort under Banyan Tree Holdings Management. This is caused by a problem of guest relation officer at front office department. This study was conducted to determine the role of the guest relation officer and the problem face by guest relation officer…
The Mempura River Tourism Village is a tourist village located in Siak Regency. This tourist village has quite good natural potential and is still beautiful, and cultural arts are still very awake. This study aims to determine community participation in developing the Mempura River Tourism Village and to find out the barriers to community participation in developing the Mempura River Tourism Vi…
Competition to dominate market share makes business people to aggressively carry out service processes for their company's products or services so as not to experience a significant decline. This study aims to determine (1) Customer Perceptions of Service Quality at PT. Smeva Holiday Tour and Travel Pekanbaru. (2) To find out the Constraints in Service Quality management at PT. Smeva Holiday To…
Customer loyalty is the engine of the success of a business. Loyalty is an attitude and behavior that indicates a repeat purchase of an item or service. In building and increasing customer loyalty, companies must pay attention to the factors that. This study aims to determine how much influence the satisfaction, emotional bonding, trust, choice reduction and habit factors and history with the c…
The purpose of this research is to know the quality of service waiters at The Cafe Hotel Premiere Pekanbaru, to know the factors apasaja affect waiters service at breakfast session at The Cafe Hotel Premiere Pekanbaru. This research uses descriptive quantitative method to analyze the problem. The sample used is 100 respondents and the data obtained using questionnaires, observations, and inter…
Abstract In research using this descriptive qualitative research method, there is a purpose to know the description of facilities in Tourism Object Ngalau Indah Payakumbuh West Sumatra Province. In addition, this research is also trying to know the management of facilities in Tourism Object Ngalau Indah Payakumbuh. Based on the results of research that has been done there are results indica…
ABTRACT Agro tourism Tenayan Raya Pekanbaru city, it is one of the attractions that deserve to be developed, because the number of visits from year to year continues to increase. The reason the researchers chose the agro- tourism of pekanbaru city of riau province is the first agro tourism area in pekanbaru city and the agro- tourism is quite interesting, which combines farming areas, farms …
ABSTRACT This research purposed to get how perception or anxiety visitors and hope them to tourist attraction danau buatan at Pekanbaru city . This research used qualitative descriptive method to analyze the problems. The sample in this research are seven samples get by snowball sampling. And then the technique to collected data in this research are using observation and deep interview . Bas…