Service quality is the level of excellence or specialty of a service that can meet the needs and expectations of the community. Public service is an activity carried out by the government and other institutions to meet the needs of community services in accordance with laws and regulations. This service can be in the form of public goods, public services, and/or administrative services. The pur…
Deforestation is a series of forestry crime activities (TIPIHUT) ranging from area claims, buying/selling areas, illegal logging, forest burning, oil palm planting, and finally, area occupation/settlement. This has led to prolonged conflicts, such as tenure conflicts and human-wildlife conflicts, which must be faced by the Tesso Nilo National Park Authority. This is the background of the resear…
The jemput bola service program is intended for people with disabilities so that they can access population administration. However, research shows that many people with disabilities in Pekanbaru City do not have legal identity documents. In addition, frequent system maintenance hampers access, and information about the program has not been well conveyed. The purpose of this research is to impr…
One of the IT-based product innovations is the SOPP networked financial payment service, which is an online network between PT Pos and PT Pos's partners in terms of bill payment service cooperation such as with financial institutions, PLN, PT Telkom, PDAM, etc. and the service is known as the Pos Pay service. The use of Pos Pay at PT Pos in the Pekanbaru City area provides convenience for custo…
Waste management is an important aspect in efforts to maintain a clean and healthy living environment in Kuantan Singingi, the Environmental Service is responsible for waste management. Waste and its management is still a major problem in environmental, health, social and cultural aspects which has not yet been resolved. This research is motivated by various waste problems that exist in modern …
Marpoyan Damai Sub-district, Pekanbaru City is one of the regional apparatus that has an important role in providing public services to the community, the success of public service delivery at the Regency / City level is largely determined by the performance of public services at the Sub-district level. This study aims to determine and explain the performance of public service organizations and…
Evaluation of the implementation of prisoner rehabilitation is critical to ensure that rehabilitation goals can be achieved effectively. Each rehabilitation program needs to be evaluated to determine whether it has successfully reduced the risk of recidivism and improved the skills and positive behavior of inmates. In addition, the needs of each inmate vary, whether in terms of psychological as…
Indragiri Hilir Regency is among the three regions with the lowest realization of the People's Palm Oil Replanting (PSR) Program in Riau Province. This study aims to analyze the optimization of PSR in a sustainable manner in Indragiri Hilir Regency and identify the inhibiting factors. Using a descriptive qualitative method with a case study approach, this research found that the optimization of…
The development of the tourism sector plays a crucial role in national development while also preserving cultural heritage and local wisdom. This study aims to analyze the role of stakeholders in the development of Kampung Wisata in Tebing Tinggi Okura, Pekanbaru, which is based on natural, cultural, artificial, and creative economy attractions. The analysis is conducted using the role theory o…
Rokan Hulu Regency is an area near the Rokan River where natural disasters such as flooding due to the overflow of the Rokan River often occur. The main objective of this study is to analyse and describe the flood disaster management policy in Rokan Hulu Regency, which occurs almost every year. This research uses the theory of Thomas B. Smith which includes four main indicators in policy implem…
This study aims to determine Good Environmental Governance in Waste Management in Taman Jalur, Kuantan Singingi Regency. Good environmental governance is a manifestation of the government and local government in supporting the creation of a good environment and to realize the implementation of sustainable development. This principle is emphasized for the implementation of environmental protecti…
The strategy of Kelurahan Tebing Tinggi Okura in winning the Village Development Evaluation Competition (epdeskel) in 2023, namely increasing human resources, developing the MSME and tourism sectors, and providing and monitoring basic health services. According to the Minister of Home Affairs Regulation No. 81/2015 on the Evaluation of Village and Village Development, the assessment indicators …
Humans and the environment are essentially a unified entity that should strengthen each other, as humans are highly dependent on the environment, while the environment also relies on human activities. However, from a human perspective, the environment is passive, whereas humans are active, making the quality of the environment highly dependent on the quality of humans. Therefore, it is crucial …
Drug abuse and trafficking is a serious problem affecting various levels of society in Pekanbaru City. The National Narcotics Agency (BNN) of Pekanbaru City has a strategic role in efforts to prevent and eradicate drugs through P4GN. This research aims to identify the strategies implemented by BNN in the prevention and eradication of drug abuse and illicit trafficking in Pekanbaru City. The met…
Sipintar is an abbreviation of the Service of Completing the Identity of Derelict People which is one of the programs of the Population and Civil Registration Office of Pekanbaru City in helping and making it easier for people to manage population documents so that people can get services anywhere and be accessed anywhere. According to Campbell (1989) in Mutiarin (2014) with 5 (five) indicators…
Organizational culture is an important role in organizational operations. Organizational culture is an identity of the organization, but the transfer of identity makes Bank Riau Kepri experience a transition phase, namely from conventional to sharia, which makes organizational culture affect the change of the old organizational culture and the new culture. The organizational culture of a compan…
Tuberculosis is one of the most dangerous infectious diseases in the world. Indonesia is ranked second with the highest number of tuberculosis (TB) cases in the world. The condition of the number of tuberculosis (TB) cases in Pekanbaru City as the capital of Riau Province shows a number that continues to increase, becoming a serious concern for the government and health sector, so that it is ne…
The distribution of oil palm seedlings by the Plantation and Livestock Service of Pelalawan Regency is carried out through three patterns: free, subsidized, and commercial. However, in the implementation process, there are several issues, such as the distribution realization not meeting the target, effective distribution only through the subsidy pattern, and the low purchasing power of the comm…
Unofficial parking is a situation where a vehicle is stopped or stationary for a period of time and left by its driver in an area that is not authorized by the local government. This type of parking can disrupt city layout and the smooth flow of traffic. This study addresses the issue of regulating unofficial parking located in Mandau District based on Bengkalis Regency Regional Regulation Numb…
The Child-Friendly City (CFC) policy is one of the efforts by the Indonesian government to fulfill children's rights and provide protection to children in a city/district with the hope that children can grow and develop well.The city of Pekanbaru has adopted the Child-Friendly City (CFC) program and received a Nindya-level award.However, child-related issues continue to increase every year.This…