CD Skripsi

Tanggapan Tamu Terhadap Kualitas Cake Di Fox Hotel Pekanbaru

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TANGGAPAN TAMU TERHADAP KUALITAS CAKE DI FOX HOTEL PEKANBARU
Yusmi Safriani,Mariaty Ibrahim
[email protected]@lecturer.unri.ac.id
Jurusan Ilmu Administrasi-program Studi usaha perjalanan wisata
Fakultas Ilmu Sosial dan Ilmu Politik
Universitas riau
Abstract
Guest response is a key for Fox Hotel Pekanbaru to determine the quality of the products it produces. This study aims to find out how guests respond to cake quality and obstacles in improving cake quality at Fox Pekanbaru. This study uses a quantitative method and a descriptive approach to describe and display the condition of a research site by collecting data and information obtained directly from the field. In this study, the data collection techniques used were observation, questionnaires, interviews and documentation. From this study, it was found that guest responses to cake quality at Fox Hotel Pekanbaru resulted in a total score of 2,558 respondents in the "strongly agree" category that guest responses to cake quality at Fox Hotel Pekanbaru were in accordance with good cake quality. As for the constraints in producing quality pastry cakes at the Fox Hotel Pekanbaru, there are 2 obstacles, namely the constraint when the machine is broken and the lack of manpower. Keword: feedback, guests, quality, cake

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1901110211

Penerbit

Pekanbaru : Universitas Riau - Fisip - Usaha Perjalanan Wisata., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1901110211

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PARIWISATA

Info Detail Spesifik

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Pernyataan Tanggungjawab

TETHI

Versi lain/terkait

Lampiran Berkas

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