CD Tugas Akhir

Pelaksanaan Tugas Waiter Di Swiss-Café Restaurant Hotel Swiss-Belinn Karawang

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IMPLEMENTATION OF WAITER DUTY AT SWISS-CAFÉ RESTAURANT HOTEL SWISS-BELINN KARAWANG
By: Yoel Harianja Mentor: Febri Yuliani
[email protected] , [email protected]
Tour and Travel Business Study Program-Department of Administrative Sciences Faculty of Political and Social Science
Riau University
Bina Widya Campus, Jl. H.R. Soebrantas Km. 12.5 Simp. Baru, Pekanbaru 28293 Phone/Fax. 0761-63277
ABSTRACT
Execution of tasks is a way or stages so that the implementation of work is easy and smooth. In a hotel it is very important to pay attention to the procedures for carrying out the waiter's duties to be carried out. This study aims to find out how important the attention of hotel management is in carrying out the duties of waiters, preparing restaurants, receiving guests, delivering guests, presenting food and drink lists, serving guests, recording guest complaints and any obstacles experienced by waiters when carrying out their duties. taken from Mertayasa's book source (2012) in the Food & Beverage Service section of the Swiss-Belinn Hotel Karawang department. Data collected using interview techniques, observation and documentation. Based on the research that was obtained from the results of the interviews that the implementation of the waiter's duties at the Swiss-café restaurant Hotel Swiss-Belinn Karawang can be said to be quite good because some have followed the procedures and some are still not in accordance with the procedures that have been determined.
Keywords: Implementation, Waiter, Swiss-Café Restaurant, Hotel Swiss-Belinn Karawang.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1901111307

Penerbit

Pekanbaru : Universitas Riau - Fisip - Usaha Perjalanan Wisata., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1901111307

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PARIWISATA

Info Detail Spesifik

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Pernyataan Tanggungjawab

TIAR

Versi lain/terkait

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