CD Tugas Akhir

Penerapan General Service Rule Di Makan Place Restaurant The Zuri Hotel Pekanbaru

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ABSTRACT
Implementation is a planned activity with activities, actions, actions and the existence of a system mechanism to achieve activity goals. This study aims to find out how the application of general service rules at Makan Place Restaurant in welcoming guests, guiding and seating, checking comfort and seating, serving water, menu presentation, taking orders, suggestive selling, repeating orders, placing orders to system and kitchen, quality checking, food presentation , check satisfaction, offer dessert, clearing and crumbing, presenting the bill and thank the guest as well as any obstacles that occur in the application of general service rules in the Food & Beverage Service department of The Zuri Hotel Pekanbaru. Data collected using interview techniques, observation and documentation. Based on the research that was obtained from the results of the interviews that the application of the general service rule at the place restaurant The Zuri Hotel Pekanbaru can be said to be quite good because some have followed the procedure and some are still not in accordance with the procedure that has been determined.
Keywords: Implementation, General service rule , Makan Place Restaurant, The Zuri Hotel Pekanbaru.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1901110800

Penerbit

Pekanbaru : Universitas Riau - Fisip - Usaha Perjalanan Wisata., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1901110800

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PARIWISATA

Info Detail Spesifik

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Pernyataan Tanggungjawab

PUJA

Versi lain/terkait

Lampiran Berkas

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