Perbandingan Kualitas Layanan Jasa Reparasi Kapal Di Galangan Kapal Pps Bungu…

Abstract Pps Bungus shipyard and PPI Kambang is one of the centers of ship maintenance and repair activities in West Sumatra that only actively serves the maintenance and repair activities of ships, be it wooden ships or fiberglass vessels. This study aims to find out and assess the quality of ship repair services at PPS Bungus and PPI Kambang shipyards based on eight variables of service …