CD Skripsi
Pelaksanaan Prinsip Keadilan Dalam Penyelenggaraan Layanan Kesehatan Badan Penyelenggara Jaminan Sosial (Bpjs) Kesehatan Di Rumah Sakit Umum Daerah Dr. Muhammad Zein Painan
ABSTRACT
Article 28 H paragraph (3) of the 1945 Constitution of the Republic of
Indonesia states that "everyone has the right to social security that allows his full
development as a dignified human being". BPJS is a social security administering
body consisting of BPJS Health and BPJS Employment. Law No.24 tahun 2011
concerning Sosial Security Administering Body article 2 explains that JKN
participants are entitled to benefit from health services in health facilities in
collaboration with BPJS Kesehatan based on the principles of Humanity, Benefits,
and Social Justice for all Indonesians. This study aims to identify and understand
the implementation of the principle of justice in the delivery of health services by
(BPJS) Kesehatan at RSUD Dr. Muhammad Zein Painan. This study also aims to
determine the obstacles and solutions in the application of the principle of justice
in health services by (BPJS) Kesehatan at RSUDDr. Muhammad Zein Painan.
This type of research is a sociological survey design using a descriptive
method, has been used to collect information from 40 samples of BPJS Kesehatan
patients at RSUD Dr. Muhammad Zein Painan. Data was collected through
questionnaires and focus group discussions. Data were analyzed with tables and
themes.
This study found evidence that; (1) The application of the principle of
justice in the provision of health services by (BPJS) Health at RSUD
Dr. Muhammad Zein Painan, is in the fairly fair category, which consists of
indicators (1) distributive indicators of justice, included in the "less fair" category,
(2) procedural indicators of justice, included in the "fair enough" category, (3)
interactional indicators of justice , is included in the “Fair Enough” category. (2)
Constraints and solutions in the application of the principle of justice to health
services by (BPJS) Health at RSUD Dr. Muhammad Zein Painan, there are several
factors that hinder the fulfillment of the service rights of BPJS Health participants,
namely the lack of knowledge of BPJS participants regarding the procedures and
mechanisms for fulfilling the rights to health services, Community Habits factors,
inadequate facilities and infrastructure at the BPJS Health Cooperation Partner
Health Facilities, and the lack of awareness of BPJS Health Participants in
providing reports related to service complaints received. Meanwhile, the solution
that can be presented is that all BPJS Health Cooperation Partner Faskes are
improved to always cooperate in receiving public reports related to the
implementation of the principle of justice in obtaining the rights to services
provided which have been regulated in the 1945 Constitution of the Republic of
Indonesia.
Keywords: Justice – Service – Social Security Administering Body – Health
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