CD Skripsi
Strategi Dinas Kependudukan Dan Catatan Sipil Dalam Memberikan Pelayanan Khusus Disabilitas Kota Pekanbaru
Strategy of the Department of Population and Civil Registry in Providing Special Services for Disabilities in the City of Pekanbaru
By:
Riyan Aszaky Hendrika
Advisor :
Dr. Harapan Tua RFS, M.Sc
Department of Administrative Science, Faculty of Social and Political Sciences, Riau University, Pekanbaru
ABSTRACT
The implementation of the protection and empowerment of persons with disabilities is explained in the Regional Regulation of the Province of Riau in Number 18 of 2013 concerning the protection and empowerment of persons with disabilities. Services for persons with disabilities in Pekanbaru City have been carried out in 2019, although previously they existed but were not maximized because they had not been specially packaged by the Pekanbaru City Population and Sipi Records Service. This study aims to find out the strategies and obstacles factors of the Department of Population and Civil Registry in providing special services for disabilities in Pekanbaru City. This study uses a type of qualitative research. The data needed both primary data and secondary data obtained through observation, interviews and documentation are then analyzed based on the research problem. The results of the study show the strategy of the Pekanbaru City Population and Civil Registry Office in providing special services for disabilities, namely optimizing the role of human resources and optimizing facilities and infrastructure to meet the needs of persons with disabilities, for example issuing service innovations, especially online services with the SIPINTAR PEDULI program. Improving coordination and cooperation with related SKPD/Institutions such as SLB, Social Institutions, and Correctional Institutions. Increasing public awareness by socializing so that people know the importance of population administration documents, especially KTPs for persons with disabilities. Factors inhibiting the strategy include limited equipment, internet network and behavior of people with disabilities.
Keywords: Strategy, Service, Disability
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