CD Skripsi

Kinerja Pegawai Dalam Meningkatkan Pelayanan Publik Di Kantor Desa Ranah Baru Kecamatan Kampar Kabupaten Kampar

---

Employee Performance in Improving Public Services in Ranah Baru Village Office Kampar District Kampar Regency
Anisa Syaputri, Khairul Amri
Public Administration Study Program, Departement of Administrative Sciences Faculty of Social and Political Sciences, Riau University,
Pekanbaru, Riau, Indonesia
ABSTRACT
Service is an effort to help prepare, or take care of the needs of others. the performance of Ranah Baru village government employees in providing good public services to the community and can be seen from the Performance Indicators, whether the service has reached these indicators by village office employees in providing public services to the community. This study aims to determine the Performance of Employees in Improving Public Services in Ranah Baru Village office, Kampar District, Kampar Regency and to find out the inhibiting factors. This study uses the theory of Levine et al which consists of 3 indicators namely, Responsiveness, Responsibility, Accountability. The method used in this research is a descriptive qualitative research method. With data collection techniques, namely interviews, observation, and documentation. The result of this study is that the performance of employees in improving public services can be said to be not optimal. It is also known that the discipline of the Ranah Baru village office staff cannot be said well, the limited human resources in terms of quality and the lack of electronic media in the form of computers so that the performance of employees in providing services is experiencing delays. In connection with this, it is recommended that the government of the Ranah Baru village office, Kampar District, implement the SOP (Standard Operational Procedure) system, improve discipline and infrastructure, so that in the future the services provided to the community will get better.
Keywords: Performance, Employees, Public Service

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

1901155320

Penerbit

Pekanbaru : Universitas Riau - FSIP - ADMINISTRASI PUBLIK., 2023

Deskripsi Fisik

-

Bahasa

Indonesia

ISBN/ISSN

-

Klasifikasi

1901155320

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

ADMINISTRASI PUBLIK

Info Detail Spesifik

-

Pernyataan Tanggungjawab

TETHI

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar