CD Skripsi

Pemenuhan Hak Konsumen Atas Uang Sisa Transaksi Bahan Bakar Minyak Oleh Pelaku Usaha Stasiun Pengisian Bahan Bakar Umum Di Kecamatan Marpoyan Damai Kota Pekanbaru

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Article 7A UUPK stipulates that business actors are obliged to have good
faith in conducting their business activities, including in fulfilling consumer rights
to the remaining money on fuel oil transactions at gas stations. In Pekanbaru City
there are 47 Pertamina gas stations that operating every day and for the
Marpoyan Damai sub-district there are 5 gas stations and there are 3 gas stations
that the authors choose to be research locations, but in reality the gas stations do
not fulfill consumer rights for the remaining payment transactions, so that the
remaining money consumer payment transactions that are not fully returned are
detrimental to the consumer. The purpose of writing this research, namely; First,
to find out consumers feel disadvantaged by the price rounding action on the
remaining money from fuel oil transactions by the public refueling station
business. The second is to knowing the mechanism for fulfilling consumer rights
to the remaining fuel oil transactions by business actors Public refueling stations.
The third is to knowing the efforts to fulfill consumer rights to the remaining
money for fuel oil transactions by public refueling station operators
The type of this research can be classified in sociological research. This
research uses library research and field research to obtain data. This research
was conducted at Pertamina Gas Station in Pekanbaru City. While the population
and samples are the overall parties related to the problems examined in this
study. The data sources used primary data and secondary data, data collection
techniques in this study by observation, interviews, questionnaires and literature
studies.
Based on the results of the problem research, there are three points that
can be concluded. First consumers feel disadvantaged by rounding out the
remaining money in the fuel transaction at the gas station. Secondly, the
mechanism for fulfilling consumer rights for the remaining money from oil fuel
transactions is regulated legally by gas stations. Third, efforts that can be made to
overcome the obstacles to the fulfillment of consumer rights for the remaining
money from fuel oil transactions at gas stations, namely by increasing the
knowledge of consumers and business actors on their rights and obligations.
Author's suggestion are first, consumers must be smarter in conducting buying
and selling transactions and broadening their knowledge horizons as consumers
and business actors must carry out their business in accordance with the
provisions regulated by law. Secondly, for the Gas Station owners is to make a
legal rule regarding the mechanism of fuel oil transaction transactions. The third
is more active in disseminating consumer protection, especially in the rights and
obligations of consumers and business actors.
Keywords: Protection - Consumers - Transactions - Gas stations

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

09 04. 119 (0153)

Penerbit

Pekanbaru : Universitas Riau – Fakultas Hukum – Hukum Pidana., 2019

Deskripsi Fisik

xv, 52 hlm.; ill.; 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

09 04. 119 (0153)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

HUKUM PIDANA

Info Detail Spesifik

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Pernyataan Tanggungjawab

DAUS

Versi lain/terkait

Lampiran Berkas

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