CD Skripsi
Pengaruh Life Style Dan Kualitas Produk Pada Pengguna Smartphone Iphone Terhadap Kepuasan Konsumen (Studi Pada Mahasiswa Universitas Riau)
This research aims to determine the influence of lifestyle and product quality on consumer satisfaction of iPhone smartphone users among Riau University students. The method used in this research is descriptive and quantitative statistics with an associative research model. The sample in this study consisted of 100 respondents who were determined using purposive sampling using a questionnaire and goggle form as data collection instruments. From data analysis which includes validity tests, reliability tests, multiple linear regression analysis, hypothesis testing and coefficient of determination (R2) tests, it was found that lifestyle has a significant effect on consumer satisfaction and product quality has a significant effect on consumer satisfaction. and the results of the F life style test and product quality on consumer satisfaction simultaneously have a significant effect on consumer satisfaction of iPhone smartphone product users among Riau University students.
Keywords: Life Style, Product Quality and Consumer Satisfaction.
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