CD Skripsi

An Analysis Of Complaining Strategies Used By The Sixth Semester Students Of English Study Program Faculty Of Teacher Training And Education Universitas Riau

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This study investigated the types of complaining strategies produced by the EFL learners of English Study Program at the University of Riau. This was descriptive qualitative study accompanied by descriptive statistics. The participants of this research were 36 EFL students of the English Study Program elected by using cluster random sampling technique. The data was collected by using a DCT( Discourse Completion Task) consisting of some situations in which students were requested to express their complaint. The result showed that the students mostly used direct complaint strategies. Furthermore, within the overall strategies, direct accusation strategy appeared as the strategy mostly employed by students in their daily interaction. This means that they prefer to give a direct and simple complaint by using a question to accuse the complainant directly. Moreover, they complain by using an Indonesian structural context as their L1 which was not appropriate in the English structural context as their L2.
Keywords: complaint strategies, speech acts, politeness

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

05 05. 121 (0056)

Penerbit

Pekanbaru : Universitas Riau – FKIP – Pendidikan Bahasa Inggris., 2021

Deskripsi Fisik

viii, 43 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

05 05. 121 (0056)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PENDIDIKAN BAHASA INGGRIS

Info Detail Spesifik

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Pernyataan Tanggungjawab

FATAH

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