Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Di Perusahaan Daerah Ai…

Regional Water Company (PDAM) is one of the agencies that often gets complaints from the public as customers about the quality of its services. The complaint is about the services of officers who are slow and not maximal. The research method used in this study is a quantitative research method with a quantitative descriptive approach. The study sample was taken as many as 100 respondents and th…