CD Skripsi
Evaluasi Programjaminan Kesehatan Nasional (Jkn) Dalam Meningkatkan Kualitas Pelayanan Kesehatan Di Puskesmas Rejosari
Presidential Regulation Number 82 of 2018 About Health Insurance, which regulates the technical implementation of the National Health Insurance program The National Health Insurance (JKN) program explains that it is important for every Indonesian citizen to have Indonesian health insurance so that all levels of society can receive health services without considering the financial risks received. Rejosari Health Center is one of the First Level Health Facilities (FKTP) in Pekanbaru City that organizes the National Health Insurance (JKN) program. The purpose of this study is to evaluate the implementation of the National Health Insurance (JKN) program that runs at the Rejosari Health Center and the obstacles faced in implementing the National Health Insurance (JKN) program. constraints faced in implementing the implementation of the National Health Insurance program (JKN) at the Rejosari Health Center. (JKN) program at Rejosari Health Center. The theory used for this research is the CIPP evaluation model developed by Daniel Leroy Stufflebeam (1985), which classifies indicators into 4 types, namely: context, input, process, and product. This research uses a qualitative research method with a case study approach and data collection techniques through interviews, observation, and documentation. The analysis used is data reduction, data presentation, and conclusion drawing. conclusion. The results of this study indicate that the evaluation of the JKN program at Rejosari Health Center has been said to be good, but it still has to be improved related to the problematic E-Pus system. Improvements must still be made related to the problematic E-Pus system, the number of inactive memberships, old SOPs that have not been updated, and the inadequate number of doctors. the number of doctors who are inadequate.
Keywords: Evaluation, National Health Insurance, Electronic Health Center
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